Excellent service. The staff were very friendly and answered all our questions quickly. We will definitely use JB Furniture again in the future.
Diane
JB Furniture
2 years ago
Hi R,
Thanks for taking the time to write a 5 star rated review. We're really pleased to hear you're happy with your new Mauritius 4 seat dining set along with the overall excellent service you received from JB. We hope you enjoy your new garden furniture for many years to come and look forward to welcoming you back into store in the future.
Hi Jayne,
Thanks for your 5 star rated feedback and your continued support of JB. We're delighted to hear you're happy with your new Falcon parasol which we hope you enjoy for many summers to come.
Product reviews
Date of purchase: 04/07/2024
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Trusted Customer
Feefo Verified
2 years ago
The service and advice was first class. Nothing was too much trouble.
Diane
JB Furniture
2 years ago
Hi B,
Thanks for your 5 star rated review. We're thrilled to hear you're happy with your new Truro parasol & cushion box along with the first class service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Delivered as said on order.
A little more expensive than some others.
Has stayed in place through strong winds.
Diane
JB Furniture
2 years ago
Hi P,
Thank for taking the time to give feedback. We're pleased to hear you're happy with your new recliner cover which we hope does the job for many years to come.
Product reviews
Date of purchase: 07/07/2024
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LP
Linda Pape
Feefo Verified
Carlisle
2 years ago
What Linda Pape said about JB Furniture:
Outstanding service staff go beyond will use again Thankyou for all your help purchasing my patio set over the phone love it and will be back for more
Diane
JB Furniture
2 years ago
Hi Linda,
Thanks for taking time to write a review, we're thrilled with our 5 star rating. We hope you enjoy your Monterey dining set for many years to come and look forward to speaking to you again in the future.
Hi P,
Thanks for taking the time to write a 5 star review. We're really pleased to hear your Madrid sofa arrived on time and it fits perfectly with your existing furniture. We hope you enjoy your new sofa for many years to come.
Outstanding service throughout the whole process. A genuinely caring staff offering good no nonsense advice. I will happily shop there again and recommend them to friends and family
Diane
JB Furniture
2 years ago
Hi Dave,
Thank you so much for taking time to give feedback. We're thrilled to hear you're happy with your new Tetbury dining set along with the overall outstanding service you received from both our sales and delivery teams. We hope you enjoy your new dining set for many years to come.
The service we received was excellent. They came to us immediately but we wanted to walk around the store first until we found what we wanted. Once we decided the staff was there to help. They...
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Diane
JB Furniture
2 years ago
Hi Linda,
Thank you so much for taking the time to write such a positive review. We're thrilled to hear you enjoyed your visit to store and our sales staff were on hand to help when needed. We hope you enjoy your new Madrid furniture for many years to come.
Firstly, while the patio set was delivered on time as promised, I was disheartened that the cardboard packaging was not removed upon delivery. This was mentioned to us at the time of order, but, for...
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Diane
JB Furniture
2 years ago
Hi C,
Thank you for taking the time to write a review. We're pleased to hear you're happy with your Monterey bistro set which we hope you enjoy for many years to come. The other points you raised have been forwarded to the relevant departments.
Product reviews
Date of purchase: 07/07/2024
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Trusted Customer
Feefo Verified
2 years ago
Expert and helpful advice
Diane
JB Furniture
2 years ago
Hi B,
Thank you so much for your 5 star rated feedback. We're really pleased to hear you're happy with your new Luxor lounge set and our sales staff were on hand and able to offer advice when you need them. We hope you enjoy your new garden furniture for many years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
