Very speedy and item really well packed. Would definitely use again.
Diane
JB Furniture
1 year ago
Hi V,
We appreciate you taking the time to share/give feedback. We're thrilled to hear you're pleased with your new Lichfield parasol which we hope you enjoy for many summers to come.
Hi P,
Thanks for your 5 star rated feedback. We're really pleased to hear our staff were able to find you the perfect cover for your recliner.
Product reviews
Date of purchase: 21/07/2025
0
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BG
Brian Green
Feefo Verified
Ingbirchworth
1 year ago
What Brian Green said about JB Furniture:
They are a company that sells you things
Diane
JB Furniture
1 year ago
Hi Brian,
Thanks for your feedback. We're sorry to hear you're disappointed with your new Gloucester parasol. Can we ask you check the following which may help with the problems you're having. Please ensure all the parts of the parasol are connected correctly and are in the right place, the plastic base is filled with sufficient sand/water to take the weight of the parasols 3mt canopy. We always recommend any parasol is not left unattended or used in windy conditions. We hope this helps.
BG
Brian Green
1 year ago
Hi Diane
I can confirm that all parts are assembled correctly and the base is full of water, the parasol is not left unattended or used in windy conditions.
The extension arm catches on the bracket it feeds through which has caused scratches on the arm.
Excellent. Delivery was quicker than expected and they were incredibly helpful.
Diane
JB Furniture
1 year ago
Hi Andreas,
Thank you so much for your 5 star rated review. We're delighted to hear you're happy with your new glow parasol which we hope you enjoy for many summers to come.
We received great service from JB Furniture, both whilst in the shop and aftercare when part of the sofa was damaged and they got it swapped quickly for us after just a quick phone call. Thanks!
Diane
JB Furniture
1 year ago
Hi Brett,
Thank you so much for your 5 star rated feedback. We're really pleased to hear you're happy with your new Tuscan mini corner set along with overall great service you received from JB. Glad to hear the damaged piece was exchanged quickly, apologies for the inconvenience caused. Enjoy your new garden furniture.
Excellent help from initial visit until the day of delivery , in store staff at Ossett were a pleasure to work with and the delivery driver was so helpful and very friendly.
Diane
JB Furniture
1 year ago
Hi Jason,
Thank you for sharing a review of your recent experience. We're delighted to hear you're happy with your new Tuscan mini corner set along with the excellent overall service from both our sales and delivery teams. Your Tuscan furniture looks lovely on your patio. We hope you enjoy your garden furniture for many years to come.
We paid an additional fee for them to put furniture together and really pleased we did. That part was great but we were supposed to receive 6 chairs and they only delivered 4. We had to wait a week...
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Diane
JB Furniture
1 year ago
Hi G,
Thanks for your feedback. Unfortunately from time to time mistakes do happen, missing two of your chairs from your delivery was down to simple human error, we apologise. Enjoy your new Tetbury dining set.
Very knowledgeable and helpful staff, explained everything clearly and suggested other options. Shop is a treasure trove .
Diane
JB Furniture
1 year ago
Hi T,
Thank you so much for your 5 star rated feedback. We're delighted to hear you enjoyed your visit to store and found just what you were looking for. We hope you enjoy your new Tuscan corner set for many years to come.
Excellent from browsing to purchase and change of purchase. Friendly and professional and very patient.
Show room staff were very knowledgable of their products and could easily demonstrate their...
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Diane
JB Furniture
1 year ago
Hi K,
Thank you taking the time to write a 5 star rated review. We're delighted to hear you enjoyed your visit to store and found the right parasol to meet your needs. We hope you enjoy your Lichfield parasol for many summers to come.
Product reviews
Date of purchase: 04/07/2025
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Leonard Watson
Feefo Verified
1 year ago
What Leonard Watson said about JB Furniture:
x
Diane
JB Furniture
1 year ago
Hi Leonard,
Thanks for your 5 star rated service review. We're really pleased to hear you're happy with your new Voyager parasol which we hope you enjoy for many years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.