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James Alexander Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-alexander-clothing | Feefo

Trusted Customer

Feefo Verified

11 months ago

Merino Wool Pop Socks

James Alexander is great to use online. Ordering was easy, Delivery was prompt and on time. I didn't need to return anything so have no experience of that but I have confidence it would be as good...

Product reviews

Date of purchase: 09/04/2025

0

Trusted Customer

Feefo Verified

11 months ago

I have sent this scarf to a relative in USA. So I can’t judge the quality of this product. It looks ok.

Date of purchase: 03/04/2025

0

Trusted Customer

Feefo Verified

11 months ago

Good

Product reviews

Date of purchase: 25/03/2025

0

Trusted Customer

Feefo Verified

11 months ago

Satisfactory.

Product reviews

Date of purchase: 28/03/2025

0

MS

Miss Smith

Feefo Verified

Dundee

11 months ago

What Miss Smith said about James Alexander Clothing:

Great Service!

Very good service received.

Product reviews

Date of purchase: 31/03/2025

0

Trusted Customer

Feefo Verified

11 months ago

Winter Scarf

Scarf looks excellent. Too warm to wear at the moment. Looks excellent quality and the right length for me as I am short. Thank you.

Date of purchase: 20/03/2025

0

MH

Miss Hancock

Feefo Verified

Prestwich

12 months ago

What Miss Hancock said about James Alexander Clothing:

A good buy. Wish I could afford more

Excellent. Arrived sooner. Than expected

Product reviews

Date of purchase: 25/03/2025

0

MF

Mrs Freeman

Feefo Verified

12 months ago

What Mrs Freeman said about James Alexander Clothing:

Cosy neckwarmer

Very good efficient service, item nicely packaged.

Product reviews

Date of purchase: 21/03/2025

0

Trusted Customer

Feefo Verified

12 months ago

So handy.

Excellent

Product reviews

Date of purchase: 25/03/2025

0

MM

Mrs Mark

Feefo Verified

Hawick

12 months ago

What Mrs Mark said about James Alexander Clothing:

Not worth the cost

Okay

Helen

James Alexander Clothing

11 months ago

Thank you so much for sharing your thoughts. We’re really sorry to hear that the cover didn’t work as you’d hoped. It’s designed to offer a gentler, more prolonged warmth by insulating the hot water bottle—but we completely understand that this might not suit everyone, especially if you're looking for more direct heat to reach your feet. We truly value your feedback, and we’ll keep it in mind as we continue to develop and improve our products. Thank you again for giving it a try—we appreciate you taking the time to let us know your experience. Best wishes James Alexander customer services

Product reviews

Helen

James Alexander Clothing

11 months ago

Thank you so much for sharing your thoughts. We’re really sorry to hear that the cover didn’t work as you’d hoped. It’s designed to offer a gentler, more prolonged warmth by insulating the hot water bottle—but we completely understand that this might not suit everyone, especially if you're looking for more direct heat to reach your feet. We truly value your feedback, and we’ll keep it in mind as we continue to develop and improve our products. Thank you again for giving it a try—we appreciate you taking the time to let us know your experience. Kind regards James Alexander Customer Services

Date of purchase: 24/03/2025

0

James Alexander Clothing Reviews

Merino Pop SocksMore reviews of this product (7)View product websiteThese Pop Socks are excellent. Made of Merino Wool makes them very warm. they are a nice comfortable fit, less bulky than socks and really look forward to wearing them in the winter. James Alexander...Read more

Yashino DressMore reviews of this product (1)View product website

ALPACA BLEND GILETMore reviews of this product (11)View product websiteVery pleased with my purchase. Lovely colours!

ALPACA BOX COWL NECK SWEATERMore reviews of this product (3)View product websiteLovely sweater. I'm delighted with it.

Merino JacketMore reviews of this product (4)View product websiteVery soft fabric,but still holds its shape. Also whilst light it is very warm. Slight problem with pilling but because of the tweed effect it is not noticeable, would certainly buy again

Alpaca Cable NeckwarmerMore reviews of this product (7)View product websiteWarm and soft neckwarmer, not as bulky as a winter scarf

Luxury Leather Phone PurseMore reviews of this product (4)View product websiteIt is so convenient with a very clever & useful interior.

SHEEPSKIN HOT WATER BOTTLEMore reviews of this product (1)View product websiteIt didn’t work - the heat stayed in the hot water bottle - it didn’t reach my feet! I wouldn’t recommend this cover for a hot water bottle as it’s too thick to transport any heat

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