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James Alexander Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-alexander-clothing | Feefo

MA

Matt

Feefo Verified

Chandlers Ford

4 years ago

What Matt said about James Alexander Clothing:

A+++

Excellent service and products. Also, excellent after-sales service.

Date of purchase: 27/11/2021

0

Trusted Customer

Feefo Verified

4 years ago

Good service generally but let down by the courier UPS

Good service and shipping to the courier, however UPS failed to deliver the goods on the day specified and changed the delivery date for four days later. No reason was given by UPS for late delivery.

Product reviews

Date of purchase: 28/11/2021

0

Trusted Customer

Feefo Verified

4 years ago

Goods just as I expected. Some as presents - well received.

Prompt service, excellent quality goods.

Date of purchase: 06/12/2021

0

MM

Mrs McEneaney

Feefo Verified

Havering

4 years ago

What Mrs McEneaney said about James Alexander Clothing:

Great value, great service

Great service, delivered promptly and gorgeous product

Product reviews

Date of purchase: 04/12/2021

0

Trusted Customer

Feefo Verified

4 years ago

Super quality

I have been delighted with quality of clothing would love more trousers and more hoodies

Date of purchase: 06/12/2021

0

MD

Mr Davies

Feefo Verified

113 SKEGBY LANE NG196PF

4 years ago

What Mr Davies said about James Alexander Clothing:

At the first wearing a small hole showed up on the right hand side of the body. Decided not to return as a local seamstress lives close by and she managed an effective repair. Hole...

Fay

James Alexander Clothing

4 years ago

Dear Mr Davies, Thank you for your feedback. We are very disappointed to hear that a small hole has appeared on your recent purchase of the yak gents sweater as this is most unusual. Normally we do like to have the garment returned to us if there is any problem so we can take action where needed as we take great pride in the quality of our garments. I can see that you have previously purchased two other yak sweaters from us, so we do hope you will continue to shop with us. If we can be of any further assistance, now or in the future, please do not hesitate to contact our customer services department directly either via email - customer-services@jamesalexanderclothing.co.uk or via phone on 01908 523150.Kind regardsCustomer Services

Product reviews

Fay

James Alexander Clothing

4 years ago

Dear Mr Davies, Thank you for your feedback. We are very disappointed to hear that a small hole has appeared on your recent purchase of the yak gents sweater as this is most unusual. Normally we do like to have the garment returned to us if there is any problem so we can take action where needed as we take great pride in the quality of our garments. I can see that you have previously purchased two other yak sweaters from us, so we do hope you will continue to shop with us. If we can be of any further assistance, now or in the future, please do not hesitate to contact our customer services department directly either via email - customer-services@jamesalexanderclothing.co.uk or via phone on 01908 523150.Kind regardsCustomer Services

Date of purchase: 06/12/2021

0

ME

Mrs Evans

Feefo Verified

4 years ago

What Mrs Evans said about James Alexander Clothing:

GoodPrice, Excellent Service and Great Product

Service was fast and efficient. The product was a described and sold at a competitive price. All round a very good experience.

Product reviews

Date of purchase: 26/11/2021

0

MS

Mrs Senior

Feefo Verified

4 years ago

What Mrs Senior said about James Alexander Clothing:

Satisfied with my new scarf

excellent quality of the scarf and good delivery

Product reviews

Date of purchase: 12/11/2021

0

MH

Mrs Hart

Feefo Verified

4 years ago

What Mrs Hart said about James Alexander Clothing:

Slippers did not fit, returned and full refund given

Product reviews

Date of purchase: 14/11/2021

0

MP

Mrs Penn

Feefo Verified

4 years ago

What Mrs Penn said about James Alexander Clothing:

Alpaca gilet

It’s fits beautifully. Arrived on time and good value

Date of purchase: 03/11/2021

0

James Alexander Clothing Reviews

Mohair ShrugMore reviews of this product (7)View product websiteExcellent product and love the shrug

Ladies Sheepskin Gloves with BuckleMore reviews of this product (2)View product websiteLovely warm sheepskin gloves at a very good price. Good service and prompt delivery

Gents Yak V-Neck SweaterMore reviews of this product (2)View product websiteSmall hole showed up in the main body. Decided not to return as local seamstress lives close. She made repair. However not impressed as pullover was not cheap.

Harris Tweed Ballerina SlippersMore reviews of this product (31)View product websitePurchased for my mother in law and she loves them. Very attractive and true to size. Delivery was slow and had to be chased up.

ALPACA BRUSHED SCARFMore reviews of this product (3)View product websiteexcellent scarf - lovely colour and excellent quality

Ladies Sheepskin SlippersMore reviews of this product (11)View product websiteSlippers did not fit, returned full refund given

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