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James Alexander Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-alexander-clothing | Feefo

Displaying all 359 reviews

Trusted Customer

Feefo Verified

4 years ago

Go down a s size if unsure.

I should have bought a small rather than a medium size pullover.. The sizing is generous. Great colour,soft and warm.

Product reviews

Date of purchase: 18/01/2022

Trusted Customer

Feefo Verified

4 years ago

Very good quality !

Beautifully made

Date of purchase: 19/01/2022

Trusted Customer

Feefo Verified

4 years ago

Quick delivery and met my expectations.

Product reviews

Date of purchase: 17/01/2022

Trusted Customer

Feefo Verified

4 years ago

Absolutely perfect!

The baby alpaca gilet is exactly what I wanted and was accurately represented in the photos. The colour was the same and the lady on the phone helped me to choose the right size.

Product reviews

Date of purchase: 22/01/2022

Mrs Hole

Feefo Verified

4 years ago

What Mrs Hole said about James Alexander Clothing:

The clothing items fit into my lifestyle and are a pleasure to own

The clothing is different and desirable

Product reviews

Date of purchase: 14/01/2022

Trusted Customer

Feefo Verified

4 years ago

I sent this too short, too narrow and too thin gilet back on 4/02/22 and you received it on 9/02/22. Still no refund so this is my mark for this supposedly luxury item that was meant to be a...

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regardsCustomer Services

Product reviews

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer, We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regards Customer Services

Date of purchase: 23/01/2022

Trusted Customer

Feefo Verified

4 years ago

Great company

Great service lovely girls when phone your order

Product reviews

Date of purchase: 21/01/2022

Mrs Watson

Feefo Verified

4 years ago

What Mrs Watson said about James Alexander Clothing:

Excellent

Excellent service. Could be improved with free postage.

Product reviews

Date of purchase: 08/01/2022

Trusted Customer

Feefo Verified

4 years ago

Great quality

Yes excellent quality excellent service

Product reviews

Date of purchase: 08/01/2022

Trusted Customer

Feefo Verified

4 years ago

Delays

Still waiting for an item

Fay

James Alexander Clothing

4 years ago

Dear Customer, Thank you for your comment. I have looked into the order that you are waiting for and I am pleased to confirm it is expected into stock within the next 2 weeks. I do hope you have received either the letter or email that we sent you to advise of the delay as a result of the ongoing global situation, which is affecting many businesses as I am sure you are aware. Once again we sincerely apologise for the delay and will ensure it is dispatched to you as soon as it arrives into our warehouse. If you wish to contact us directly please either email us at customer-services@jamesalexanderclothing.co.uk or call us on 01908 523150 to speak to one of our advisors.Kind regardsCustomer Services

Trusted Customer

4 years ago

Thank you for excellent communication thoughout r - hope the item arrives for the cold weather and not when it is over.

Product reviews

Date of purchase: 30/11/2021

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