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James Alexander Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-alexander-clothing | Feefo

Trusted Customer

Feefo Verified

4 years ago

Lovely garment and excellent customer service

Very helpful sales assistant and excellent customer service.

Product reviews

Date of purchase: 28/01/2022

1

MC

Mr Collier

Feefo Verified

4 years ago

What Mr Collier said about James Alexander Clothing:

yes would buy again good service and communication

Product reviews

Date of purchase: 01/02/2022

1

Trusted Customer

Feefo Verified

4 years ago

Good quality clothing; delivery always on time. NF

Product reviews

Date of purchase: 15/02/2022

1

MB

Mrs Bird

Feefo Verified

4 years ago

What Mrs Bird said about James Alexander Clothing:

Excellent service from James Alexander.

The hat which I purchased from James Alexander is exactly what I wanted to match a tweed coat in a similar colour. It is a good fit and makes a very nice outfit when worn with the coat or with a...

Product reviews

Date of purchase: 19/01/2022

1

Trusted Customer

Feefo Verified

4 years ago

I purchased some Alpaca socks 🧦 for Christmas 🎄 and they got such a great

Excellent service and pleasant staff on the phone ☎️ good’s received in good 😊 conditions

Date of purchase: 15/01/2022

1

Trusted Customer

Feefo Verified

4 years ago

Returns are expensive

Item was returned promptly and whilst the basic cost was refunded I am very unhappy that return postage was not refunded.

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services

Product reviews

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services

Date of purchase: 22/01/2022

1

James Alexander Clothing Reviews

Alpaca Moss Stitch GiletMore reviews of this product (34)View product websiteExcellent Quality and fit

Alpaca Cowl Neck SweaterMore reviews of this product (3)View product websiten/a bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Cashmere Block TunicMore reviews of this product (1)View product websiteGreat buy, material excellent quality, nice colors.

Harris Tweed Baker Boy HatMore reviews of this product (2)View product websiteI really like this Baker Boy hat. It is not the first of such caps which I have bought from this firm. They are all excellent; well-made of Harris Tweed and they brighten up a winter day. Thank you.

Harris Tweed Ballerina SlippersMore reviews of this product (31)View product websiteThe slippers perfect, practical and stylish slippers. This is my second pair! Besides the service was good too

Ladies Mohair Bed SocksMore reviews of this product (14)View product websiteExcellent quality and choice of colours.

Merino TightsMore reviews of this product (9)View product websiteEnduring. Do not ladder. Fit closely. Warm. Do not fall down! Wash well in a wool wash.

LIBERTY PRINT SHIRTMore reviews of this product (1)View product websiteAn attractive well made blouse which was excellent value in the sale.

Mohair ShrugMore reviews of this product (7)View product websiteItem did not seem good value for money. It was bought on behalf of an elderly relative who liked the picture but it was returned when it disappointed her.

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