How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

James Alexander Clothing Reviews

https://www.jamesalexanderclothing.co.uk

EXCEPTIONAL

Service

4.7

Product

4.6

ratings over the past year

Displaying all 359 reviews

Mrs Coker

Feefo Verified

2 years ago

What Mrs Coker said about James Alexander Clothing:

Very efficient with delivery

Date of purchase: 31/10/2023

Mrs Simmonds

Feefo Verified

2 years ago

What Mrs Simmonds said about James Alexander Clothing:

I would use this company again.

The neck warmer arrived on time and is lovely and cosy and keeps me warm. I wear it under a round necked jumper.

Date of purchase: 30/10/2023

Trusted Customer

Feefo Verified

2 years ago

excellent

quick and efficient - all went perfectly well

Product reviews

Date of purchase: 01/11/2023

Mrs Jones

Feefo Verified

2 years ago

What Mrs Jones said about James Alexander Clothing:

Superb in all respects

Excellent quality, lovely fabrics,efficient service I will be back!

Date of purchase: 28/10/2023

Ms McCord

Feefo Verified

2 years ago

What Ms McCord said about James Alexander Clothing:

Quick response and sent the right things

Product reviews

Date of purchase: 06/10/2023

Trusted Customer

Feefo Verified

2 years ago

Great products

Very helpful person on the telephone helped me and I cannot fault the products. I have no hesitation in recommending James Alexander

Product reviews

Date of purchase: 26/10/2023

Trusted Customer

Feefo Verified

2 years ago

Very quick delivery and I am. Very happy with gillet

Date of purchase: 31/10/2023

Trusted Customer

Feefo Verified

2 years ago

Not happy with shrug,difficult to know which is waist and which neck end.

Shrug not comfortable to wear way been cut.

Fay

James Alexander Clothing

2 years ago

Dear Valued Customer Thank you for taking the time to leave a review on the Mohair Shrug that you recently purchased from us. We are sorry to hear that this particular garment was not to your satisfaction. Please do not hesitate to take advantage of our 90 day returns guarantee for either a full refund or an exchange for another style. If we can be of any further assistance, please call us on 01908 523150 or email customer-services@jamesalexanderclothing.co.uk Kind regards James Alexander Customer Services

Date of purchase: 28/10/2023

Mrs Cutler

Feefo Verified

2 years ago

What Mrs Cutler said about James Alexander Clothing:

Good stuff but very expensive sorry no

Date of purchase: 19/10/2023

Trusted Customer

Feefo Verified

2 years ago

Perfect present 🎁 for a lovely gentleman

The telephone service was excellent.The 🧦 socks were beautiful colours and were great value for money.So different from other stores 🏬 They were delivered quickly and were able to be put through...

Date of purchase: 19/10/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

James Alexander Clothing Reviews

Alpaca Cable NeckwarmerMore reviews of this product (7)View product websiteexcellent all went perfectly

GENTS CASHMERE SOCKSMore reviews of this product (1)View product websiteThey are a Christmas present they look good but I can’t comment on wearability

Alpaca Cable NeckwarmerMore reviews of this product (7)View product websiteSoft neck warmer easy to wear, easy to wash.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?