Dear Valued Customer
We are sorry to hear the hat was not suitable for you. It was originally available in three sizes but unfortunately the large and extra large sizes have now sold out, so we are unable to offer an exchange on this occasion. If you return the hat we can issue you a refund.
Kind regards
James Alexander Customer Services
Product reviews
Helen
James Alexander Clothing
2 years ago
Dear Valued Customer
We are sorry to hear the hat was not suitable for you. The hat was originally available in three sizes but unfortunately the larger sizes have now sold out so we are unable to exchange the hat for you. Please feel free to return the item and we can issue a refund.
Kind regards
James Alexander Customer Services
The service was excellent. However, although I normally take a Size 7 glove I would recommend buying the larger size as I find the gloves very tight. However, they may well stretch with use.
Excellent service. My cashmere stole arrived even more quickly than anticipated. It was well packed and exactly the shade I have been seeking for some time. I'm delighted.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.