Jaguar Insurance & Accident Assistance is no longer an active Feefo customer
Displaying all 156 reviews
Trusted Customer
Feefo Verified
5 years ago
Good service
Very helpful and time saving. Took a lot of hassle out of the whole process.
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GA
Gary
Feefo Verified
5 years ago
What Gary said about Jaguar Insurance & Accident Assistance:
By understanding what my claim and improving your communication with me dramatically. Your lack of understanding and communication with me was dreadful and caused great difficulty and stress.
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AN
Andrew
Feefo Verified
5 years ago
What Andrew said about Jaguar Insurance & Accident Assistance:
Go with your insurer if you have one- they will provide a better service
Poor from start to finish. I was advised to use Jaguar assistance as a superior service to what my insurer would provide- wrong!! The progress updates were not existent and it was me chasing all the...
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David
Feefo Verified
5 years ago
What David said about Jaguar Insurance & Accident Assistance:
Efficient and polite
They were very efficient from beginning to end of the claim. The people I spoke to were all polite, friendly and capable. They wanted to know the appropriate details and asked polite questions...
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Trusted Customer
Feefo Verified
5 years ago
Shocking time scale
We’re extremely disappointed that it took a month from the accident for you to give the go a head for the repairs to be carried out
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Trusted Customer
Feefo Verified
5 years ago
Poor
Really poor. Customer service advisors were rude, not helpful and during a stressful time made things worse. Was meant to get phone calls back from claims team and didn’t receive them. Had to chase...
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GA
Gary
Feefo Verified
Inverness
5 years ago
What Gary said about Jaguar Insurance & Accident Assistance:
Very efficient from the word go.
Very efficient from the first phone call, friendly with their questions and prompt with the service
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Trusted Customer
Feefo Verified
5 years ago
efficient and fast
It was a very good service
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MA
Mark
Feefo Verified
5 years ago
What Mark said about Jaguar Insurance & Accident Assistance:
was not keep informed i had to do all the chasing
at first very good but went to poor on car rental and being informed what was going on
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Sonia
Feefo Verified
Leicester
5 years ago
What Sonia said about Jaguar Insurance & Accident Assistance:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
