Jaded London is no longer an active Feefo customer
Displaying all 1,173 reviews
Trusted Customer
4 years ago
Never got my package
Never got my item! When I talked to customer service they told me to return the item for a refund. How can I return an item I never got. Just frustrating and a waste of money and time
Sanjay
Jaded London
4 years ago
Hey there!Thank you for taking the time to leave us your feedback.We are very sorry to hear that you have not yet received your order and we would love the opportunity to make this right for you.After looking into your order, we can see that it has been marked as 'delivered'. Rest assured, a member of our Customer Care team will be in touch with you via email with a solution to this issue. We understand how frustrating this is and we are truly sorry for any inconvenience caused. Your feedback is valuable to us and we will use it to consistently improve our services.We hope to do better next time and look forward to welcoming you back soon.The Jaded London Team.K.S
Trusted Customer
4 years ago
It’s been months and I never got the package or a refund. I’ve been going back and forth with emails for over two months.
2
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SA
Sabrina
Toronto
4 years ago
What Sabrina said about Jaded London:
Shady, unethical and a little backwards
Ordered new X-ray touch me jeans and other items during restock - other items arrived, smelling a little funky but no big deal - BUT after a month and a half of waiting the jeans never did arrive- so...
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Trusted Customer
4 years ago
Almost 2 months since my order and i still haven't received it
1
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AL
Alf Magne Lindgren
Haugesund, Norway
4 years ago
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What Alf Magne Lindgren said about Jaded London:
Quick and good shipment
Quick and good shipment..
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NL
Naomy Lelis
4 years ago
What Naomy Lelis said about Jaded London:
Returned Order
I did not receive my order at all.
2
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AI
Abid Iqra
4 years ago
What Abid Iqra said about Jaded London:
took forever
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Trusted Customer
4 years ago
I haven’t gotten any information about why my package hasn’t arrived yet.
1
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Trusted Customer
4 years ago
The trousers are amazing and fit perfectly! Im obsessed
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Trusted Customer
4 years ago
Great service
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AH
Ali Habibi
4 years ago
What Ali Habibi said about Jaded London:
Too much waiting for shipping
Sanjay
Jaded London
4 years ago
Hey Ali!Thank you for taking the time to leave us a review.We are so sorry to hear that we did not exceed your expectations with the timeframe of your order delivery.It’s always our aim to ensure our customers receive their orders as quickly as possible. Our UK customers can expect delivery within 5-7 working days, whereas international shipping may take up to 10 working days. Should the order fail to be delivered within the given timeframe, please get in touch with our Customer Care team: customercare@jadedldn.com who will investigate this further. We hope to do better next time and look forward to welcoming you back soon.The Jaded London Team.K.S
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
