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JS Travel Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jade-stanley-ltd | Feefo

223 out of 1,763 reviews

Time:

Past year

Alison Gillon

Edinburgh

4 days ago

Date of purchase: 01/07/2025

What Alison Gillon said about JS Travel Insurance:

Karate and travel insurance

Used both online and phone service as I had a query. Online simple and easy to use. Phone service, knowledgeable and very helpful.

Chris Hollingsworth

JS Travel Insurance

4 days ago

Dear Alison Thank you for taking the time to leave your comments and feedback. This is very much appreciated. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

Tim Brears

5 days ago

Date of purchase: 01/07/2025

Chris Hollingsworth

JS Travel Insurance

4 days ago

Thank you

See full customer review

Trusted Customer

6 days ago

Date of purchase: 01/07/2025

Good Experience

Excellent Service and helpful staff

Chris Hollingsworth

JS Travel Insurance

6 days ago

Thank you

See full customer review

Trusted Customer

11 days ago

Date of purchase: 23/06/2025

Good but mobile functionality could be better

Only thing I would suggest changing is allowing mobile users to select multiple destinations (eg Europe, or Worldwide)

Chris Hollingsworth

JS Travel Insurance

11 days ago

Thank you for your feedback. We are currently reviewing the design of our mobile site. Regards Chris Hollingasworth JS Travel Insurance

See full customer review

Trusted Customer

18 days ago

Date of purchase: 11/06/2025

Great to speak with a human being. And a polite gentleman who remembered me from previous purchase too. Quick and efficient

Chris Hollingsworth

JS Travel Insurance

18 days ago

Thank you for taking the time to leave your comments and feedback. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

Elizabeth Odi

20 days ago

Date of purchase: 13/06/2025

Chris Hollingsworth

JS Travel Insurance

20 days ago

Thank you

See full customer review

Stewart Porter

Holywood

20 days ago

Date of purchase: 16/06/2025

What Stewart Porter said about JS Travel Insurance:

Insurance for an old rugby player

Straightforward, easy to understand, simply explained

Chris Hollingsworth

JS Travel Insurance

20 days ago

Dear Stewart Thank you for taking the time to leave your comments and feedback. This is very much appreciated here at JS Travel Insurance. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

Trusted Customer

24 days ago

Date of purchase: 12/06/2025

Efficient Service

Very easy to use website with everything I needed. Called up with a query very helpful and no long wait!

Chris Hollingsworth

JS Travel Insurance

21 days ago

Thank you for leaving your comments and glad we were able to help. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

Sarah Gowing

Ascot

24 days ago

Date of purchase: 11/06/2025

What Sarah Gowing said about JS Travel Insurance:

Great quick service thank you

Chris Hollingsworth

JS Travel Insurance

21 days ago

Dear Sarah Thank you for taking the time to leave your feedback. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

James Stanley

27 days ago

Date of purchase: 04/06/2025

What James Stanley said about JS Travel Insurance:

Great customer service

Great coverage and good customer service.

Chris Hollingsworth

JS Travel Insurance

27 days ago

Dear James Thank you for taking the time to leave your comments and feedback. Regards Chris Hollingsworth JS Travel Insurance

See full customer review

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About JS Travel Insurance

JS Travel Insurance is part of Jade Stanley Ltd. Jade Stanley Ltd was launched in September 1999. JS Travel Insurance aims to provide instant cover but at the same time provide full details of the policies available and the highest level of customer service. We aim to continue to provide products on our websites and through our other travel insurance providers, which complement the Travel Insurance portfolio. Jade Stanley Ltd is authorised and regulated by the Financial Conduct Authority, registered no. 306205.

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01273 773 017

5 Chapel Mews, Waterloo Street, Hove, East Sussex, BN3 1AR, United Kingdom