Excellent customer service. Very friendly and helpful. Just wanted to know though about my Petro Points. How much did I get as it does not show anything on my account.
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Trusted Customer
Feefo Verified
8 months ago
Booked with ITravel 2000
Excellent communication, Chantel was very knowledgeable and easy to book with. AAA+++
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MF
MR CHARLES FONG
Feefo Verified
8 months ago
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Trusted Customer
Feefo Verified
8 months ago
No petro points… why?
I was happy with the price of the trip however it had no place for me to put my petro points card number so I didn’t get to claim my points.
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MS
MR JOHN Thomas SIM
Feefo Verified
CAN
8 months ago
What MR JOHN Thomas SIM said about itravel2000.com:
Website needs work
Website wasn't working when I booked. I still haven't got my Petro points.
I sent an email and you claim you added them but I haven't got anything yet
Customer Service
itravel2000.com
8 months ago
Thank you for taking the time to provide feedback. Please note that reward points are only reflected in your account 21 days after they have been added to the booking. As a result, it may take some time before the points appear on your profile, but they will update automatically usually taking 21 business days to process. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Trusted Customer
Feefo Verified
8 months ago
Easy to book online. If there’s a problem just need to call and they take care of the problem.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..