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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

11 years ago

The only thing I can recommend to improve is to add Dr. to your prefixes.…

The only thing I can recommend to improve is to add Dr. to your prefixes. I am Dr. NOT Mrs. and I find it not at all personal when you do not provide people with appropriate ways to identify...

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TC

Trusted Customer

st charles on

11 years ago

What Trusted Customer said about itravel2000.com:

riu emerald bay mazatlan booking and stay in tronto

the service was as usual excellent fast and efficient will book again thanks

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TC

Trusted Customer

Edmonton Alberta

11 years ago

What Trusted Customer said about itravel2000.com:

I have booked with I travel for a few years and I think they do the…

I have booked with I travel for a few years and I think they do the best for me and I tell people about it. the person that is wonderful to do what she does is Ashley Warr extention 2208

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Trusted Customer

11 years ago

Not Impressed at all. Bad experience and last one with this company

I booked this trip with a representative telling me that my e ticket and hotel voucher would be sent to me soon......received my e ticket but not the hotel voucher....called several times with the...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that your e-documents were not sent in a timely manner. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received.Your feedback will assist us as we continually improve our programs and service we provide. Thank you for taking the time. Regards, Customer Care Team

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TC

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

Outstanding Service

Loved the way my booking was handled all questions and concerns addressed and when got to resort was exactly what they said it would be

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Trusted Customer

11 years ago

The service was just fine, would travel again thru them.

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Trusted Customer

11 years ago

I travel2000 is an excellent company to deal with. We have nothing but positive service. In fact…

I travel2000 is an excellent company to deal with. We have nothing but positive service. In fact it is the only travel agaency we deal with because of its service.

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Trusted Customer

11 years ago

very nice, polite and knowledgeable.

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Trusted Customer

11 years ago

Group of 4-Dominican Republic

A group of 4 of us booked an all-inclusive vacation to Ocean Blue by H10 in March of 2015. Our Agent had advised us if we had any further questions prior to departure to call her and provided her...

Customer Care

itravel2000.com

11 years ago

Thank you for your feedback and we apologize about the delay in getting back to you. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Our Customer Service Department will be contacting you today via email. Please feel free to email us directly at customerservice@itravel2000.com. Hoping that you will allow us another opportunity to serve your future travel needs. Regards, Customer Care Team

Customer Care

itravel2000.com

11 years ago

Thank you for your feedback and we apologize about the delay in getting back to you. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Our Customer Service Department will be contacting you today via email. Please feel free to email us directly at customerservice@itravel2000.com. Hoping that you will allow us another opportunity to serve your future travel needs. Regards, Customer Care Team

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Trusted Customer

11 years ago

DON'T BOOK WITH ITRAVEL 2OOO

Twice I've booked with itravel2000 and both times had issues. First time, was last minute and when we arrived at the resort, they didn't have our booking saying itravel2000 never advised them. Second...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

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