The staff were great, room needed some repairs but was clean and a comfy bed.
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Trusted Customer
11 years ago
Full attention
I spoke with David and had a few questions before I was ready to book my trip. David gave me his full attention and eager to provide options when my circumstance was out of the norm. A request for...
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Trusted Customer
11 years ago
Cuba vacation
The resort we booked at was listed as beachfront and when we arrived the beach was closed down
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards,
Customer Care
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
Garbage vacation
Vacation that I travel offered me was garbage, hotel , service, food, everything is very poor
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards
Customer Care
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TC
Trusted Customer
mississauga
11 years ago
What Trusted Customer said about itravel2000.com:
exellent
exellent
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Trusted Customer
11 years ago
Cuba is Great
This was our 11th year to Cuba, booking 6 times with Itravel 2000.
The booking agents are all very helpful and work on getting you the best deal they can
and recommending the best places for your...
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Trusted Customer
11 years ago
I love how easy it is to book on this site and to see the week…
I love how easy it is to book on this site and to see the week ahead on the vacation packages so you know if your flexabe you can get the best price
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Trusted Customer
11 years ago
Excellent service
Excellent service
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Trusted Customer
11 years ago
Helpful and efficient!
I was making a booking online and there happened to be a problem, within 5 minutes I had a call from their booking centre. They walked me through everything and had me booked for my trip. I always...
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Trusted Customer
11 years ago
Mediocre Agent
I normally book with Rose but she has since departed the company. I called the main line and spoke with the first person available. We booked our trip through her but she refused to respond to my...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. Your feedback will be shared and the appropriate action will be taken. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..