The resort was older and our room had many things that needed to updated
not all the al a carts were available every night and therefore booked up and were mostly unavailable they didn't have real...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them.
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
Cuba Booking
I expected to get some travel information regarding our destination , flights ,resort ,airport transportation, all we got was a ticket #. Had to research everything yourself so would have been easier...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We regret to hear that your experience booking with us not what you expected. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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TC
Trusted Customer
Québec
11 years ago
What Trusted Customer said about itravel2000.com:
EFFICIENCY
The booking went very smootly. I had to make a correction and It was done quickly. Everything took just a few minutes. It is a very efficient way to book a vacation. Thanks.
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Trusted Customer
11 years ago
Pleased
ITtravel 2000 has always been very patient and helpful with finding the perfect destination!
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TC
Trusted Customer
New Dundee,Ontario
11 years ago
What Trusted Customer said about itravel2000.com:
I researched hotels in Miami and found just what I was looking for, booked at a…
I researched hotels in Miami and found just what I was looking for, booked at a good price! I have been using itravel for 8 years for my vacations and have never had any hassles!
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Trusted Customer
11 years ago
Top notch service
I have been booking with itravel 2000 for the last 3-4 years and have received nothing but the best possible service. I would recommend Rita she always goes above and beyond.
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Trusted Customer
11 years ago
PVR to YXU
user friendly.
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Trusted Customer
11 years ago
Review
Description provided is not very accurate of what to expect at resort.
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. The description of the resorts are provided by the Tour Operators directly. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering.
Regards,
Customer Care Team
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Trusted Customer
brampton,on
11 years ago
What Trusted Customer said about itravel2000.com:
very good service
very good service
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Trusted Customer
11 years ago
Generally good, but didn't inform about cheaper travel insurance options.
Generally good, but didn't inform about cheaper travel insurance options.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..