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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

Peterborough

11 years ago

What Trusted Customer said about itravel2000.com:

NEW YORK BOOKING.

Ashley helped us with the booking and helped us find the best possible price. At times while contacting itravel2000 it is hard to reach the particular agent we booked with so there was a lot of...

Trusted Customer

11 years ago

ticket upgrade

the upgrade was made on aFriday : cost, credit card number , seat etc. Iwas told that a confirmation email would come in a few days by wednesday i got nothing so I called back and was TOLD THAT IT...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback and we are truly sorry to hear your experience was not as expected. Your feedback will be shared and the appropriate action will be taken. We are continually making changes in order to improve our offering and systems and your feedback will be used as part of that. Regards, Customer Care Team

Trusted Customer

11 years ago

Very poor customer service

The travel advisor did not offer the customer the opportunity of lower rate if/when it becomes available. Most other travel agencies does that!!!!

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. Itravel2000's Price Drop Protection Promotion ended for new bookings made as of January 5, 2015. As this promotion had ended the agent was not able to add to your booking. The pricing at the time of booking is the lowest available rate and is subject to change as controlled by the Tour Operator. We regret to hear that your experience with us was not what you had expected but hope you enjoyed your vacation. Regards, Customer Care Team

Trusted Customer

Richmond Hill

11 years ago

What Trusted Customer said about itravel2000.com:

Awesome! Very professional!

My representative helped me will all my questions. Gave me different options. Very pleased with the service as always.

Trusted Customer

11 years ago

Itravel2000

I have never had a bad experience with itravel2000.

Trusted Customer

Bathurst, New Brunswick

11 years ago

What Trusted Customer said about itravel2000.com:

Cuba vacation

Booking was easy. Usual preferences on record. Friendly service over the phone.

Trusted Customer

11 years ago

Booking experiences

I have booked with I travel 4 times now and each time there were issues like not actually booking my ticket. One time I showed up at the airport checked my luggage to be sent back to customer care to...

Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. Upon further looking into your file, it appears that you didn't travel yet. If there is any other booking you made with itravel2000, may we please request to send us an email at customerservice@itravel2000.com so we can look into your concerns accordingly. Regards Customer Care Team

Trusted Customer

11 years ago

Summer vacation

My agent was extremely helpful and patient.

Trusted Customer

11 years ago

Call centre agent was super friendly and helpful

She even went out of her way to call me back and make sure I had everything I needed and was super helpful and pleasant to deal with.

Trusted Customer

Moncton

11 years ago

What Trusted Customer said about itravel2000.com:

wesjet varadero vacation

Booking was quick and easy. The customer service rep answered all questions professionally and was very friendly and personable. I can't see any room for improvement there. Exceptional service. ...

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