Our booking agent with iTravel2000 was awesome. My friend and I were departing from different cities and he helped us co-ordinate our arrivals and departures as well as working with the resort to...
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Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Mother's Day getaway
First time I called I got basic details. When I called back the agent was very knowledgable and helpful. Once we went over everything, I booked and things all arrangements were perfect.
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Trusted Customer
11 years ago
Worst booking website
Poor customer service, Not as described vacation packages, they don't know their customers after charging their credit card, worst experience of my life, ALERT, Don't book with itravel2000
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. This will be shared and the appropriate action taken. As we strive to provide the best service we are sorry to hear your experience with us was not as expected.
Regards,
Customer Care Team
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Trusted Customer
Halifax
11 years ago
What Trusted Customer said about itravel2000.com:
Very disappointed
Our flight left a full 24 hours later than scheduled, and we were not offered an extra day to make up for it. Out of our short 7 day vacation, 1 day is a significant chunk. Therefore, we lost all of...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We have reviewed your file and we did not receive any changes in schedule for your reservation which leads us to believe that this flight delay was not expected and last minute.
We do apologize that your vacation experience was not as expected or go as planned but we do hope you were able to enjoy the remainder of your trip. We work closely with all of our supplier partners and will certainly pass on your comments to them.
Regards,
Customer Care Team
Customer Care
itravel2000.com
11 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
I enjoy using itravel
After booking my Cuba trip- I found I was going back to this website as it had the best prices. I talked to a helpful and kind representative who made things easy .
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Trusted Customer
11 years ago
Never disappointed with service from Vikas
I have been booking with Vikas since 2008 and I have not been disappointed once. He is professional and helpful. I have recommended him to all my friends and family who need a travel agent.
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Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Cuba vacation
great
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Trusted Customer
11 years ago
Sea Cruise
The cruise was very good. Good food plenty of things to do and very professional staff.
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Trusted Customer
11 years ago
call centre booking experience
The agent was knowledgeable and helpful with regard to our travel requests (traveling from different cities to stay together at the same resort). The experience eased my fears of investing in a trip...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..