Was pleased with sales rep, but disappointed on two occasions that the Flights I wanted
could not be secured at the price that was advertised on the website.
0
Share
TC
Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Barcelo Solymar Varadero - Booking#: P5Z5F8
The service was the worst I have every gotten anywhere! First of all there was no 24 hour bar as Barcelo's website indicates...and that was confirmed by the agent I booked with. No one picks up the...
Read more
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback an we are sorry to hear that your vacation experience was not what was expected.
Under the invoice number you have provided we have a flight only booking. We were unable to locate a booking for your package vacation indicated in your feedback. Please feel free to email us at customercare@itravel2000.com if you would like to discuss further.
Regards,
Customer Care Team
0
Share
Trusted Customer
11 years ago
Booked flights to rome!
We phoned itravel to book flights to Rome for our honeymoon. The agent we spoke to was very friendly, and spoke clearly. He discussed our options, and processed the booking quickly and accurately. He...
Read more
0
Share
Trusted Customer
11 years ago
Bahamas Trip
Trip is not taken as yet
0
Share
Trusted Customer
11 years ago
Excellent my second year of using it so far i think ill continued
Excellent my second year of using it so far i think ill continued
0
Share
Trusted Customer
11 years ago
Vacation booking April 2015
The customer service representative provided exceptional service and all my requests were granted by the resort in Jamaica. I will most definitely book any future vacations through itravel 2000.
0
Share
TC
Trusted Customer
Toronto
11 years ago
What Trusted Customer said about itravel2000.com:
Vikas & Jack were outstanding!
Vikas and Jack helped me book my family's cruise to the southern Caribbean. They were nothing but helpful, informative, and expedient. Great job!
0
Share
Trusted Customer
11 years ago
Beautiful relaxing resort
Stayed at Alsol Luxury Village early February 2015. Spur of the moment booking and based myself on previous reviews. Fantastic week in all respects...from pick up in private mini van at airport to...
Read more
Trusted Customer
11 years ago
Sorry thought you wanted a review of our resort - Now about Itravel: never had any problems with bookings and have always spoken with courteous and very helpful personel. Thank you!
0
Share
Trusted Customer
11 years ago
All was perfect!
All was perfect!
0
Share
TC
Trusted Customer
Ottawa Canada
11 years ago
What Trusted Customer said about itravel2000.com:
Trip to Costa Rica
I've been waiting for 3 weeks to talk to someone about unwanted changes to my itinerary. Now that they have my money, customer services doesn't seem to be important. Book elsewhere!
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We have been in contact with our schedule change department and they will follow up regarding an alternative option. We apologize for the length this has taken.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..