I have always used Itravel and have never been disappointed. I have booked both online and with an agent. Their agents are helpful, courteous and knowledgeable. The Itravel website is very user...
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TC
Trusted Customer
Unionville, Ontario
11 years ago
What Trusted Customer said about itravel2000.com:
Excellent Service!
Booking with itravel was super efficient and effective. The representative I spoke with was very friendly, helpful and very much on top of things. Our trip was wonderful and there were no surprises!...
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Trusted Customer
11 years ago
Not impressed
The agent took our names and made many spelling mistakes. had to call next day and spent 30 min to get it fixed for three persons.
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We will share this and the appropriate action will be taken. We strive to provide the best in service and are truly sorry if that is not what you feel you have received. We are glad to see you got it corrected with our Customer Care agent.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
The agent I had booking our flight was fabulous, she provided so much more information…
The agent I had booking our flight was fabulous, she provided so much more information that I would never have thought to ask. I will for sure be booking my next flight with I travel 2000.
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Trusted Customer
11 years ago
May trip to Cuba 2015
The agent was able to answer all my questions promptly and politely
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Trusted Customer
11 years ago
cuba 2015
Representative was very efficient and quick
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TC
Trusted Customer
toronto
11 years ago
What Trusted Customer said about itravel2000.com:
sol cayo guillermo
great service, nice people friendly. the hotel needs work. The food was fine and the entertainment was great
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We work closely with all of our supplier partners and will certainly pass on your comments to them.
Regards,
Customer Care Team
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Trusted Customer
11 years ago
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Trusted Customer
11 years ago
Feedback
Service was Excellent and very helpful.
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Trusted Customer
11 years ago
misrepresentation of price drop protection as it was displayed on my vacation profile but not…
misrepresentation of price drop protection as it was displayed on my vacation profile but not honored therefore I will not book with your company again. my husband and I travel twice a year and...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. Itravel2000's Price Drop Protection Promotion ended for new bookings made as of January 5, 2015. When you had booked there was no price drop protection promotion in effect. We are sorry to hear that this effected your booking experience with us. We do hope you enjoyed your vacation.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..