How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

Not as smooth sailing as usual - won't be doing this again!

Have booked many times with itravel, was not happy with service this time, some of which was out of the agents control but some was simply lack of attention to detail with incorrect names on our...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Regards, Customer Care Team

Trusted Customer

11 years ago

Flight from Orlando

Excellent service!

Trusted Customer

11 years ago

SUNWING

Honestly, with the amount of business Sunwing gets, you would think that they would improve their service instead of getting worse.

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards, Customer Care

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Trusted Customer

11 years ago

We have been dealing with Mia on a wedding group. We have asked her to…

We have been dealing with Mia on a wedding group. We have asked her to make so many changes, from longer stays to upgraded rooms, adding people and she has handled it amazingly!! Fantastic, prompt...

Trusted Customer

Toronto

11 years ago

What Trusted Customer said about itravel2000.com:

Best Hotel and Best service ever from my ticket agent

Awesome vacation... Beautiful, hot and most welcoming... K

Trusted Customer

11 years ago

Ashley warren

Have dealt with Martino for 10 years and miss him but Ashley is carrying the torch for excellent service.

Trusted Customer

Walkerton, on.

11 years ago

What Trusted Customer said about itravel2000.com:

Everything was fast and the service was great

Trusted Customer

11 years ago

fast and efficient

Trusted Customer

11 years ago

Everything is good except there is not "special request" box.

Trusted Customer

11 years ago

Vegas Vacation

Ed was friendly and very helpful! I will definitely call on him again before booking my next holiday with ITravel2000.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo