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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

inconsistent information given

although the customer service reps that i spoke with later CORRECTLY told me what my trip included and other relevant details, the rep i initially spoke with to book gave me information that was...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We will share your comments and the appropriate action taken. We do strive to offer the best in service and apologize if you feel you did not receive that. Regards, Customer Care

Trusted Customer

11 years ago

usually Itravel has been amazing - not this time

We have booked many trips with Itravel and this experience was not the same unfortunately. The man who we dealt with on Valentine's day could not to save his life figure out how to spell our name...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We apologize that your booking experience was not as expected. We will share your feedback and the appropriate action taken. In regards to your Petro Points we will be sending you more information directly to your email address provided. Regards, Customer Care Team

Trusted Customer

Toronto

11 years ago

What Trusted Customer said about itravel2000.com:

Jimmy Singh was awesome a great help and very friendly .Will always use I travel…

Jimmy Singh was awesome a great help and very friendly .Will always use I travel for my vacations

Trusted Customer

TORONTO

11 years ago

What Trusted Customer said about itravel2000.com:

I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL…

I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL DEFINITELY BOOK THROUGH ITRAVEL AGAIN BECAUSE OF HER SERVICE.

Trusted Customer

11 years ago

Price match guarantee is a lie

2 weeks before my trip, the price went down by $70 and they refused to refund the difference. Will not recommend

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. Itravel2000's price drop protection promotion ended for new bookings made as of January 5, 2015. The pricing is subject to change and is controlled by the tour operators directly. We are sorry to hear this impacted your experience with us. Regards, Customer Care Team

Trusted Customer

11 years ago

great service

Trusted Customer

11 years ago

I thought overall it is good, however could be improved on follow up communication

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

Very Very happy with this travel agency!

The travel agency was very helpful to answer all my questions. Everything on my trip went as planned. The sales agent was very friendly with excellent communication skills. Would definitely book my...