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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

Service has been great as usual.

Trusted Customer

11 years ago

Vacation

I like iItravel 2000 becouse they always has a good deals

Trusted Customer

11 years ago

Excellent Service

attentive, efficient, knowledgable.

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

Mexico

Our agent did not return our phone calls. I felt like after they received our money, nothing else mattered!

Customer Care

itravel2000.com

11 years ago

Hello, hank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Trusted Customer

11 years ago

trip to punta cana grand bhaia turqusea principe

Worst vacation ever. At nights there were mosquitos in my room. the following night we had big cockroach's climbing on the walls. I made videos and took pictures of it and showed the receptionist....

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected; we work closely with all of our supplier partners and will certainly pass on your comments to them. If possible, we would also like to get your feedback specifically on the service you received from us – your experience booking your vacation either through our website or with one of our Travel Experts. This information would go a long way in helping us further improve our offering. Thank you in advance for your assistance! Regards, Customer Care Team

Trusted Customer

whitby

11 years ago

What Trusted Customer said about itravel2000.com:

cuban disaster

We left Toronto on the 25th and after a six hour flight from Toronto we arrived in Varadero and took the bus to the Breezes Varadero. Only then did we find out that although we’d paid for a Garden...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Regards, Customer Care Team

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Trusted Customer

Lake echo, NS

11 years ago

What Trusted Customer said about itravel2000.com:

Excellent service and vacation

Trusted Customer

11 years ago

RIU Family

Riu Santa Fe Resort in Los Cabos is the best place to spent 7 days vacations without a stress and have everything what you can imagine.

Trusted Customer

11 years ago

Poor Customer Service

Called twice, both representatives were unknowledgeable and quite unhelpful in helping me and my wife find a vacation package. They were uninterested in doing any work but were very hasty and pushy...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Trusted Customer

11 years ago

What Trusted Customer said about itravel2000.com:

Labour intensive process

I am trying to use the iTravel points that I have on my MBNA credit card. It's next to impossible, I need to call between 8 am and 5 pm central time Monday to Friday. Which isn't convenient, the I...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for very much for your feedback. We will be sure to share your comments with the appropriate parties. We do apologize that you have had this experience trying to use your MBNA card. Please email us at customercare@itravel2000.com and we will be able to assist you further. Regards, Customer Care Team

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