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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

11 years ago

Harper

Was amazingly helpful when I called to book. So helpful I called to follow up with her regarding insurance. We had a great trip and it started with a great booking experience. Thank you.

Trusted Customer

11 years ago

Riviera Nayarit booked with ITravel

Booked through ITravel at the Grand Palladium Vallarta. resort was wonderful. only complaint with Westjet flight is that you have to buy your food.

Trusted Customer

Peterborough Ontario Canada

11 years ago

What Trusted Customer said about itravel2000.com:

The Best Travel Company!!!!

I absolutely love itravel2000!!!! I have booked many holidays with them and have never been let down.I find the staff very friendly and knowledgeable.....customer service is important to me and this...

Trusted Customer

Brampton

11 years ago

What Trusted Customer said about itravel2000.com:

Itravel2000 does not want to hear the truth, I have sent a formal complaint to…

Itravel2000 does not want to hear the truth, I have sent a formal complaint to itravel2000, they did try to the bottom of what happen and be responsible, they respond by email with a bunch of lies...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Trusted Customer

11 years ago

Service was profession

Trusted Customer

11 years ago

my mom's trip via United Airlines

It's actually my mom who travelled not me. She actually have to go on a straight flight from Calgary to Orlando and was given only one boarding pass but was asked to transfer to another plane in...

Trusted Customer

11 years ago

Hotel Booking

The online service was satisfactory. I have not yet taken my holiday, so it will be a good test to see if there are any problems with the booking.

Trusted Customer

11 years ago

jamaica

we booked as a group and if any changes are needed you must deal with the agent who you booked with. There is not anyone that can help accept that person. I feel that could be a problem if that agent...

Trusted Customer

11 years ago

Grand Bahia principe

It was an easy and extremely positive experience.

Trusted Customer

11 years ago

cuba santa maria not happy travel

I was not happy with hotel food...my wife amd I both got very sick....staff was not sanitary. Flight food was really bad. Flight movie didn't work one way and the way showed old non kid friendly...

Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected; we work closely with all of our supplier partners and will certainly pass on your comments to them. If possible, we would also like to get your feedback specifically on the service you received from us – your experience booking your vacation either through our website or with one of our Travel Experts. This information would go a long way in helping us further improve our offering. Thank you in advance for your assistance! Regards, Customer Care Team

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

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