Faisant moi-meme partie de l'industrie de services, je m'attends toujours a trouver des personnes arrangeantes lorsque je contacte une helpline. Au lieu de ca, un conseiller (Francis) a simplement ri...
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Customer Care
itravel2000.com
9 years ago
Bonjour,
Nous vous remercions des commentaires reçus. Nous sommes désolés d'apprendre que l'expérience avec notre agent de service à la clientèle. Comme discuté avec le deuxième passager au dossier nous investiguons à l'interne et prendrons les mesures nécessaires pour adresser la situation. Nous nous efforçons constamment d’offrir le meilleur service possible et c'est grace à vos commentaires que nous réussirons à accomplir ceci.
Merci encore pour vos commentaires.
Bien à vous,
L'équipe Service Clientèle
This is my second time booking with itravel. They have everything I'm looking for, at the right price and the website is so easy to use. The customer service reps are also VERY helpful. Great...
I have booked with ITravel for over ten years now. The service has been good. The only comment that I have is that I was able to find my deal for about $300 + dollar cheaper on Expedia. I usually...
I love booking with itravel 2000 as their promotions are exactly as what is seen directly from the airlines. Also I love their partnership with PETRO CANADA.
I have booked our vacations several times in the past few years and have been satisfied.…
I have booked our vacations several times in the past few years and have been satisfied. Most agents are knowledgeable and willing to share their experiences at resorts they have visited.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..