I would not recommend this agency. I had submitted my reservation and full payment online and after I received the email confirmation I noticed that my spouse's first name was exactly the same as...
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Customer Service
itravel2000.com
6 months ago
Thank you for providing feedback on your reservation. When booking online, we ask for your name exactly how it appears on the passport. Any changes are at the discretion of the airline or tour operator, and are subject to cancellation, or change fees. Our agency also charged fees for any changes, cancellation, or corrections. The fees were provided in our Terms & Conditions prior to confirming the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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MR ROBERT BRASZ
Feefo Verified
6 months ago
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MS STACEY RISK
Feefo Verified
6 months ago
What MS STACEY RISK said about itravel2000.com:
Friendly and knowledgeable
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Trusted Customer
Feefo Verified
6 months ago
Travel with a Different Company
Used to love this company but they now have inconsistent messaging on their site. "Best price guaranteed!" Highlighted in red should not be included if it is not honored. Further, hotels are marked...
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Customer Service
itravel2000.com
6 months ago
Thank you for taking the time to provide feedback. The "Best Price Guarantee" is offered year-round as it is our goal to offer the best service and price on travel for Canadians. The term of this promotion is that prior to completing a booking, if you find a better price on an identical vacation package elsewhere, we will match that price! This does not apply to reservations which are already booked. Hotels, as well as, tour operators have their own independent star rating systems which are based on numerous considerations such as; facilities, accommodation, location and tourism infrastructure. Several ratings can occur for the same resort. We do not assign star ratings for any hotel. Our records show a supervisor has contacted you by phone and my email to assist. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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MR HUGH Michael BRISCOE
Feefo Verified
6 months ago
What MR HUGH Michael BRISCOE said about itravel2000.com:
Easy to do online
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MS NELINA Lucille Adriana Suzanne MALTERRE
Feefo Verified
6 months ago
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MR VICTOR MARRONE
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6 months ago
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MRS MARIA Johanna BITTROFF
Feefo Verified
CAN
6 months ago
What MRS MARIA Johanna BITTROFF said about itravel2000.com:
Great to work with. I would recommend them in a great heartbeat
Service is excellent and very helpful. We have had no issues. Prices are excellent.
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Trusted Customer
Feefo Verified
6 months ago
Very Fast and friendly service, Customer service rep. has a vast knowledge and knows what his customers needs are and goes that much extra.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..