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itravel2000.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,717 reviews

Trusted Customer

Feefo Verified

11 months ago

Simple and easy

Easy to use website and simple to navigate

MR KAZIMIERZ FILAS

Feefo Verified

11 months ago

What MR KAZIMIERZ FILAS said about itravel2000.com:

Everything was done properly and professional and I’m satisfied

MS SHERRY MACDONALD

Feefo Verified

Lacombe Alberta

11 months ago

What MS SHERRY MACDONALD said about itravel2000.com:

Excellent Service - Mazatlan Trip 2026

The service was fantastic! There are several of us going on vacation so I called to make some arrangements and spoke with Amneet. She was amazing, she went through all of the options for the trip...

Trusted Customer

Feefo Verified

11 months ago

You have to wait too long in the queue to speak with someone. Music on hold is so repetitive when in queue for long periods if time.

Customer Service

itravel2000.com

11 months ago

Thank you for providing feedback on your reservation. We are sorry to hear there was a wait time for you to reach an agent. Please feel confident, we do value your business and assure you of our very best intentions at all times.

MR STEPHEN RODNEY DUNN

Feefo Verified

Collingwood, Ontario

11 months ago

What MR STEPHEN RODNEY DUNN said about itravel2000.com:

Great Service

I had to change hotels as I choose the wrong location and it was My mistake. It was handled stress free with a very small switch fee. I was very happy.

Trusted Customer

Feefo Verified

11 months ago

What I expected.

Trusted Customer

Feefo Verified

11 months ago

Poor customer service. Book directly from trip provider next time.

Bad service. Trip price dropped by over $100 in price within $48 and agent wouldn’t acknowledge or help she suggested I cancel and rebook the trip, but did not mention the $250 cancellation penalty...

Customer Service

itravel2000.com

11 months ago

Thank you for taking the time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. We reviewed the phone call, and the agent advised there would be a $250.00 cancellation penalty, at that time to cancel. The agent advised if you wanted to rebook the package, we could not guarantee the prices will remain the same as what you were seeing online. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-969-3325

Trusted Customer

Feefo Verified

11 months ago

Personalized and worked hard to coordinate for 5 people/3 travel groups.

Trusted Customer

Feefo Verified

11 months ago

Trusted Customer

Feefo Verified

11 months ago

Documents

I don’t know if I’m supposed to actually receive plan tickets from Air Canada. All I see is an invoice

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