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isango! Reviews | Customer Service Reviews for https://www.feefo.com/reviews/isango-com | Feefo

Displaying all 11,904 reviews

Trusted Customer

9 years ago

Date of purchase: 15/09/2015

Have one complain that the voucher that was not passed on time and I had…

Have one complain that the voucher that was not passed on time and I had to remind you on last moment. So if you guys are doing the booking then pass the voucher on time as well

isango!

9 years ago

Thank you for your review and for choosing isango. We will definitely make sure the tickets are sent on time to avoid last minute hassle for our customers. We do look forward to serve you in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 16/09/2015

Booking was quite straightforward. Having to confirm 24 hours before event can sometimes be a…

Booking was quite straightforward. Having to confirm 24 hours before event can sometimes be a problem when in transit.

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed your tour .We advise our customer to call and reconfirm the booking with our local partner to avoid any last minute disappointment due to unforeseen reasons. We look forward to offer your our services in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 17/09/2015

Excellent communication.We had no problem with the booking and with the e-tickets we received. I…

Excellent communication.We had no problem with the booking and with the e-tickets we received. I can recommend it to everyone who wants to visit the attraction.

isango!

9 years ago

Thank you for giving us a perfect rating on review and for recommending our tours to other travelers. Our entire isango staff enjoyed catering to your needs as much as you enjoyed your tour. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 17/09/2015

Terrible - the L Open Tour bus was slow and inefficient - came every 25min…

Terrible - the L Open Tour bus was slow and inefficient - came every 25min despite it being advertised as every 10 min for some routes!!! Stopped at each stop unnecessarily for more than 15min. Not...

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isango!

9 years ago

It was pleasure talking to you. We appreciate you choosing us as your travel partner. Rest assured, we will work our hardest to provide you with quality tours and services for years to come and will definitely work towards improvement . Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 13/09/2015

Good guides on both tours. Helpful and engaging.

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed your tour . In regards to the tour duration, we will defiantly find out what happened, normally such delays never happen. We thank you once more for bringing it to our notice. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 16/09/2015

bad website unhelpful and lie

isango!

9 years ago

Thank you for your valuable feedback. We're very sorry that the service was not up to our desired high standards .The validity of the Disneyland Paris ticket is mentioned on the E ticket which you carry to the park. We are really sorry for the inconvenience caused to you We will definitely take the corrective measures to ensure that our future customer do not face the same issue. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 16/09/2015

up to the actual day I thought the company had been very helpful

isango!

9 years ago

Thank you for your valuable feedback. We're very sorry that the service was not up to your desired standards on the day you visited. Also the route map is there on our website for all the bus tours we offer as we understand that its an important part for travelers to plan their day. Thank you for taking time to review. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 12/09/2015

I was supposed to have been picked up at my hotel. When I made the reservation…

I was supposed to have been picked up at my hotel. When I made the reservation with Isango I asked which local number to call, the number that they gave me was not local, it was in Palma de Mallorca...

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isango!

9 years ago

Thank you for your review and for choosing isango. We apologize for the confusion caused on that day.We are happy that you were finally able to take the tour. We do look forward to assist you with your future travel plans. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 16/09/2015

Easy to order on line

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/09/2015

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About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

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+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom

A great way to get your bearings to see what really interests

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isango! Reviews

At the Top: Burj Khalifa TicketMore reviews of this product (20)View product website

Footsteps of Raffles Tour, SingaporeMore reviews of this product (3)View product websiteThis tour and afternoon tea at Raffles was fantastic,the guide and local company were brilliant.Would recommend this trip.

Disneyland® Paris: 1 Day 2 Park Hopper TicketMore reviews of this product (119)View product websiteIt was very amusing despite the clouds and the rain. Nice way to spend the day.

The Alpujarras Region - Tour from NerjaMore reviews of this product (3)View product websiteTour was much longer than advertised. That was OK, but could have caused problems if people had other plans. Tour around 4 hours longer than advertised.

Scenic Ronda - Tour from NerjaMore reviews of this product (4)View product website

Disneyland® Paris  2 x 1 Day Hopper TicketsMore reviews of this product (6)View product websitewas not informed about what days the tickets could be used had to pay the difference to disney other sites much better be very aware

Gran Canaria 4x4 SafariMore reviews of this product (8)View product website

Dublin Hop on Hop off Bus TourMore reviews of this product (101)View product websiteLoved the hop on hop off bus tour, especially the live comentry

Big Bus Istanbul: Hop-On, Hop-Off TourMore reviews of this product (5)View product websiteaa

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