How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

isango! Reviews | Customer Service Reviews for https://www.feefo.com/reviews/isango-com | Feefo

Displaying all 11,904 reviews

Trusted Customer

9 years ago

Date of purchase: 27/09/2015

Respondent is more rapid that I ask question, eg.: I ask about Whale Exhibition but…

Respondent is more rapid that I ask question, eg.: I ask about Whale Exhibition but actually no answer (only said he dunno) at the end.

isango!

9 years ago

Thank you so much for your kind review. We have taken note of your experience with the guide and we assure you our local partner will take care of this. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 30/09/2015

Always use Isango for my tours

isango!

9 years ago

We thank you for the great review. You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. Its nice to hear that it makes a difference. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 27/09/2015

Isango is a well-organized and overall the service is fairly good

isango!

9 years ago

Thank you for the feedback, we appreciate the guide can make or break a tour so we will certainly discuss this with the local partner and try to get this improved. Thank you for taking out time and sharing your feedback. We’ll be happy to help you with future travel plans. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 27/09/2015

Very good service. Fast and kind replies to e-mails, good organisation.

isango!

9 years ago

Thank you for the positive comments and review regarding isango service!! Customer service is a hard job and it’s compliments like yours that help us go to work with a smile on our faces every day! Thank you so much! We look forward to continuing to work with you for years to come. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 28/09/2015

Staff friendly, spoke good English.

isango!

9 years ago

Thank you so much for your kind review. We will definitely pass on your compliment to the guide as well. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 23/09/2015

Excellent experience :)

isango!

9 years ago

Thank you for your review and for choosing isango! We are happy that you enjoyed your tour and we look forward to offer you our services in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 24/09/2015

Nice experience :)

isango!

9 years ago

Thank you for the positive comments and review regarding isango service. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 22/09/2015

Slightly disconcerting that it took some time to find the booking when confirming the departure…

Slightly disconcerting that it took some time to find the booking when confirming the departure time which was moved forward to 6.30am from 8am - actually a good change for the visit but would have...

Read all

isango!

9 years ago

Thanks for your booking with isango! We appreciate you choosing us as your travel partner. Rest assured, we will work our hardest to provide you with quality tours and services for years to come. Thank you so much for your kind review. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 24/09/2015

Very good

isango!

9 years ago

Thank you for sending your review to isango! We truly appreciate it when customers take time out of their busy days to provide us with some open and honest review about our products and services. Once again, thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience as pleasant as possible. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 26/09/2015

It was good

isango!

9 years ago

Thank you for giving us a perfect rating and for recommending our tours to other travelers. Our entire isango staff enjoyed catering to your travel requirements as much as you enjoyed your tour. Also we will pass on the compliment to the guide. Thank you for taking time to review. Kind Regards Customer Support Team

Product reviews

Not received a review invite?

About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

Read all

+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom

A great way to get your bearings to see what really interests

View all media (104)

Why trust Feefo reviews?

Learn more about Feefo

isango! Reviews

Iceland Whale Watching and the Blue LagoonMore reviews of this product (1)View product websiteCannot find the highlight as below:- "Discover the many secrets of whales at a unique exhibition"!!! No exhibition at all "The entrance to the Whale Exhibition Centre is free of charge for Whale...Read all

Iceland Northern Lights Tour - from ReykjavikMore reviews of this product (32)View product websiteFunny Guide to lead us for this tour, but it's really cold at mid-night. A little bit confusion of the drop point....

The Golden Circle Tour including the Geyser MuseumMore reviews of this product (2)View product websiteThe guide is duty as a book speaker but not interesting. Haha~

Super Saver: Rome Hop-On, Hop-Off & Vatican Museums TicketMore reviews of this product (15)View product websiteGreat that it included the Vatican Museum

Sightseeing in the Dolomites  Tour from Lake GardaMore reviews of this product (7)View product websiteVery beautiful views, very beautiful mountains, precise planning, comfortable ride. Special thanks to guide Anna and driver!

Alhambra Palace Tour - With Expert GuideMore reviews of this product (34)View product websiteVery interesting tour. The guide was helpful.

Afternoon till Sunset at Sentosa IslandMore reviews of this product (10)View product websiteOverall the service of isango was good but the package itself did not turn out as good as I expected.. Probably I had higher expectations from the package..

Saver Combo: Universal Studios Singapore with Shuttle Transfers and Hop-On, Hop-Off PassMore reviews of this product (5)View product websiteEverything was very well organised and isango's website had the correct information in all respects ..

Granada Sightseeing including Alhambra Palace Tour - From NerjaMore reviews of this product (4)View product websiteExcellent day out in the capable hands of Carmen and Susella(sp?) - very informative, humorous and well-paced in the (for the English) unusual heat!

Vienna Pass: Free Attractions and Unlimited Hop-On, Hop-Off BusMore reviews of this product (5)View product websiteExcellent value well worth the money.

Windsor, Oxford and Stonehenge Tour; Do it your way  from LondonMore reviews of this product (18)View product websiteThe guide lady was really good

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?