I havnt had the product or heard anything from the company
Intuition UN Ltd
Intuition UN Ltd
11 years ago
From: Phil Howell
Sent: 23 September 2013 13:53
Hi Sophie,
I am sorry we seem to have got it wrong on this occasion. One of the reasons I have switched this feedback thing on is to help us spot any problems. Thank you for taking the time to provide feedback. I am going to investigate and see what happened and how we can correct any mistakes we made.
I will be in touch.
Kind regards,
Phil Howell
Director
Intuition Un Ltd
Intuition UN Ltd
Intuition UN Ltd
11 years ago
This is what I found out. On the 21st of August you ordered 9781905220663 Effective Birth Preparation Hospital) MP3. ie. you ordered a download, not a CD so won't receive anything in the post.
You will have got an online receipt at the time of your order after successful checkout with the "done" button at the bottom. This page has an order summary and it will have had a link on it at the bottom enabling you to download your files. Also an email will automatically been sent with a link in it to you. Its possible this may have got stuck in your spam. I will resend you the link so you can succeed with your download and start using NH.
Best wishes,
Phil Howell
Director
Intuition Un Ltd
Intuition UN Ltd
Intuition UN Ltd
11 years ago
Reply 24-Sep-2013, updated to Feefo 25/09/2013
Hi Sophie,
We will despatch a cd to you today so you can start listening and we will investigate the problem you described.
Sorry you experienced a problem.
Best wishes
Phil Howell
Director
Intuition Un Ltd
Intuition UN Ltd
Intuition UN Ltd
11 years ago
I can confirm that the CD has been sent to you.
Please let me know when you get it and that is all ok.
Best wishes,
Phil Howell
Director
Intuition Un Ltd
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