Insight Vacations Reviews

No one knows how to create a better experience for our guests than our dedicated Tour Directors, and Local Experts. So, we are delighted that Mohammed’s passion shined throughout your tour, and helped to create such a memorable vacation.

We are committed to providing our guests’ with rewarding ways to discover new destinations at ease. Therefore, it disappoints us to learn about the aspects of the tour that did not live up to your expectations. As a result, we would like to assure you that these comments have been forward to our Operations and Quality Control teams in order to help make any necessary improvements. Nevertheless, we hope that you have taken many wonderful memories away from your time in Scandinavia. 

Thank you for attaching the lovely photo of your time spent with us in Paris. We love creating experiences that our guests’ will treasure forever, and no one does this as well as our team of dedicated Tour Directors, and Local Experts. Therefore, we are delighted that Steve’s enthusiasm left you with a memorable vacation full of joy and laughter.

It’s pleasing to learn that the careful attention shown by your dedicated Tour Director helped make your time in Scandinavia so enjoyable. However, we regret to read about your experience on the coach and with the amenities at the hotels. Therefore, Please allow us to apologise for any discomfort this may have caused, and assure you that your comments have been brought to the attention of our Quality Control and Operations teams. Nevertheless we are delighted that you left the tour with so many wonderful highlights, and hope to create many more memories with you in the future.

Knowing that our guests had a truly wonderful time discovering new destinations, whilst travelling in style in comfort, is what truly makes us happiest here at Insight Vacations. The fact that our passionate Tour Director, Steve was able to magnify your enjoyment is definitely an added bonus. Furthermore, we will forward your kind sentiments to his manager, to be shared.

It truly saddens us to learn that you did not enjoy your time on the Spain, Portugal and Morocco tour. Given this, your comments have been forward to our Operations team for their review. However, if you are considering journeying with us again in the future, our reservations team would be happy to help you find the style of touring that is better suited to your preferences.