Springtime in the Alps & Chelsea Flower Show 2025

Thank you for sharing your feedback on your recent Springtime in the Alps & Chelsea Flower Show 2025 tour. We appreciate you taking the time to highlight your experience. We understand your point about balancing the number of locations visited and the time spent at each. We appreciate your feedback on this aspect of the tour. It's terrific that you found our Travel Director and Coach Driver excellent. We're also very sorry to hear about your disappointing meal in Amsterdam. We've also noted your comments about the dining experiences and the suggestion of an extra day in Paris. We understand how essential dining experiences are to the overall enjoyment of a trip. Thank you again for your valuable feedback.

Thank you for your wonderful review of the Springtime in the Alps & Chelsea Flower Show 2025 tour. We're thrilled you enjoyed your time in the gardens and that you appreciated the opportunity to visit so many countries and cities. It's also great to hear that you had a positive experience with your Travel Director and Coach Driver. We appreciate you taking the time to share your positive experience.

Thank you for your 5-star review of our Springtime in the Alps & Chelsea Flower Show 2025 tour. We're thrilled you enjoyed your experience. We appreciate you taking the time to share your feedback.

Thank you for sharing your feedback on your recent Springtime in the Alps & Chelsea Flower Show 2025 tour. We sincerely regret to hear that your experience did not meet your expectations, especially as you’ve previously enjoyed travelling with Insight. We sincerely apologise for the limited time to explore the Versailles gardens. We understand how disappointing it must have been to feel rushed, particularly in such a renowned and beautiful location. Regarding portage, we are very sorry for the inconvenience. While portage is included in your tour, there are occasions when smaller or more traditional hotels may not have the facilities or staff to provide this service. We understand this can be frustrating, and we apologise for any discomfort this may have caused. We are also sorry to hear that some of the hotels did not meet your expectations and that the dining options were not to everyone’s taste. Your comments about the welcome dinner and the overall organisation of the tour are concerning, and we regret that this impacted your enjoyment. Please be assured that your feedback will be escalated to our Operations Department for further review. We take all guest comments seriously and will use your insights to help improve the experience for future travellers. Thank you once again for your honesty. We hope to have the opportunity to restore your confidence in Insight in the future.

We are pleased to inform you that our Guest Relations Department has promptly communicated with you and shared your concerns. We are delighted to hear that the situation has been resolved to your full satisfaction. We appreciate your continued support and look forward to serving you in the future.

Thank you for your 5-star review of our Springtime in the Alps & Chelsea Flower Show 2025 tour. We're thrilled you had a positive experience with your Travel Director. We truly appreciate you sharing your kind words and highlighting her exceptional service. We're delighted to hear that it exceeded your expectations. We appreciate you taking the time to share your positive feedback.

Thank you for your excellent review of our Springtime in the Alps & Chelsea Flower Show 2025 tour. We're genuinely sorry to hear that your experience did not live up to your expectations. A great Travel Director is essential to our guests' overall enjoyment and comfort on any of our trips. For this reason, we take great care in selecting our team members based on their passion for travel and their in-depth knowledge of their given regions. As such, we are surprised to learn that this may not have been what you experienced on this rare occasion. We assure you that your feedback has been shared with our Operations Manager for their attention and appropriate action in the future. We understand your disappointment regarding your challenges with time management, organization, and customer service from your Tour Director. We also appreciate you highlighting your concerns regarding the meals and specific hotel and coach service aspects. We value your feedback.

Thank you for sharing your feedback on your recent Springtime in the Alps & Chelsea Flower Show 2025 tour. It concerns us that you may not have found your Travel Director as engaging or informative as you would have liked. This is particularly surprising, as all our team members have been carefully selected not only for their unrivalled knowledge of their given regions but also because of their passion for travel and shared experiences with our guests. With this in mind, we assure you that your feedback has been shared with our Operations Manager for their attention and appropriate action in the future. We sincerely regret to hear about the numerous issues you encountered, including the airport transfer and guided tours. These issues significantly impacted your overall experience. As a nine-time traveller with us, your loyalty is truly valued, and it saddens me to know that this trip did not meet your expectations. We value your feedback.

Thank you for sharing your feedback on the Springtime in the Alps & Chelsea Flower Show 2025 tour. We understand that some aspects of the tour did not meet your expectations, and we understand your disappointment with the itinerary and accommodation arrangements. We appreciate you bringing these points to our attention. We value your feedback and hope you will consider travelling with us again.