Do it in winter with snow so sled dog and snowmobile rides happen. Also ensure flight to Ivalo. Provide options and time for lunch. We were under impressed overall and we feel like we paid too much...
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Mantombi
Insight Vacations
1 year ago
Thank you for taking the time to review your recent tour of the Northern Lights of Scandinavia. We are happy that our Travel Director was accommodating. We are sorry you did not enjoy your experience and feel it did not provide value for money. We've passed your itinerary suggestion to our Product Development team for their consideration. We apologise for not meeting your overall expectations on this itinerary. Thank you again for taking the time to share your feedback with us.
The itinerary looks good at a glance but the details are the most important. Basically you are only paying for transportation, room and half board. Every interesting or worth while visit is...
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Mantombi
Insight Vacations
1 year ago
Thank you for sharing your experience regarding visiting the Northern Lights in Scandinavia. We appreciate your feedback about the Premium Experiences. To provide flexibility for our clients, we create our itineraries two years in advance, offering travel options from October to March. We regret that circumstances beyond our control affected your travel experience. Inclement weather can significantly impact the enjoyment of the remarkable destinations we have carefully arranged for our guests. We apologise for your dissatisfaction with the alternatives provided for the Huskies, snowmobiles, and reindeer activities. We value your concerns and will share them with our trusted partners to help us enhance our guests' overall comfort and satisfaction. We appreciate your feedback and hope to offer you an improved experience.
The itinerary was modified from the one we initially signed up for. Some events were canceled or modified due to weather and others were for reasons unknown. I also found that the itinerary had a lot...
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Mantombi
Insight Vacations
1 year ago
We appreciate you taking the time to provide feedback on your recent tour. We are happy that our Travel Director's efforts significantly improved your travel experience, and we are delighted that your booking experience was smooth. We regret that circumstances beyond our control hindered your travel experience. Inclement weather can indeed influence the enjoyment of the remarkable destinations we have meticulously arranged for our guests. We've passed your itinerary suggestions to our Product Development team for their consideration. We appreciate your feedback and hope to offer you an improved experience.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
