Northern Capitals & Russia

Thank you for sharing this with us. We are truly disappointed to learn that your time on the road with Insight Vacations did not go as you had anticipated. Also, we apologize for any miscommunication that may have occurred during your journey in relation to the Optional Experiences which are offered to give our guests the flexibility to spend more time relaxing and sightseeing independently during their downtime. Nonetheless, our internal team will be sure to review your concerns diligently to see how best we can assist you in resolving this issue. That being said, we sincerely hope to have the opportunity to restore your full faith in our guided holidays in the near future.