The hotel accommodations were poor. Hotel in Barcelona was dirty and full of mold. The included dining and optional dining was awful. Food was poor quality and not appealing.
Pol and branch not up to par as our hotel - dirty bathroom mold and only one cup coffee maker for an entire tour
Tebo
Insight Vacations
1 year ago
Thank you for reviewing your recent tour with us. We are thrilled our Travel Director left such a positive impression on you. They undergo thorough training and possess extensive knowledge of the region in which they operate. However, we apologise for the negative experience with some hotels. We expect all our appointed hotels to meet our high standards. Your feedback has been shared with our Quality Control Department for further review and appropriate action.
Great itinerary. More walking and at a brisker pace than the information suggests. Some days were over 5 miles, divided into 2 sections.
Tebo
Insight Vacations
1 year ago
Thank you for your review of our Highlights of Spain itinerary. We're delighted you enjoyed your trip. We appreciate you sharing your experience regarding the amount of walking and the pace of the itinerary. We value your feedback.
Thanks again for choosing Insight Vacations.
Thank you for your wonderful feedback on the Highlights of Spain itinerary. We're glad you enjoyed it and appreciate you taking the time to share your experience.
Well managed. Clean hotels - most need disabled features in bathrooms
Tour should be explained to potential travelers that most of time is spent visiting many churches.
Would have preferred...
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Tebo
Insight Vacations
1 year ago
Thank you for sharing your feedback on the Highlights of Spain tour. We appreciate you taking the time to highlight the well-managed aspects and the cleanliness of the hotels. We understand your concerns regarding the accessibility features in bathrooms. We also note your feedback regarding the focus on churches and the desire for more experiences showcasing local diversity. We appreciate you sharing your perspective.
Thank you again for your valuable feedback.
Very well presented with a very knowledgable tour director.. Driver was exceptional especially on the very narrow, twisty roads. Maybe one too many cathedrals but that is a personal choice. Loved all...
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Tebo
Insight Vacations
1 year ago
Thank you for sharing your feedback on the Highlights of Spain tour. We're thrilled you enjoyed the experience and that our Travel Director and Coach Driver added to your holiday. We appreciate your comment regarding the number of cathedrals. We're delighted you loved the destinations and found this a great way to experience parts of Spain.
Thanks again for your review.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.