The hotel lodging was fine until we got to Seville, had to stay in a sub standard hotel on the outskirt of Seville, barely a 2 star, for 2 nights! We could not step out and enjoy the city of Seville...
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Kim
Insight Vacations
1 year ago
We sincerely appreciate your feedback and are genuinely delighted that you found the services provided by our On The Road Team exceptional. Their dedication is invaluable to our company, and we are fully committed to ensuring the best possible experience for our clients.
We understand that the adjustments made during your tour may have failed to meet your expectations. If improvements can be made or circumstances beyond our control make necessary changes, we reserve the right to substitute hotels and sincerely apologise for any inconvenience. We are committed to making these improvements. Moreover, we apologise that the complimentary Optional Experience and meals did not meet your expectations. We have shared your feedback with our Operations Management for review. Once again, we apologise for the disappointment.
We appreciate your feedback on your recent tour with our company and apologise for some aspects falling short of your expectations. In addition to its premium comfort and superior dining, extra legroom, and panoramic views of the coaches, Insight Vacations also has small group departures for Premium Comfort, with a maximum of 24 guests on each tour. We hope to welcome you back on another tour in the future.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
