We learned so very much which we give the credit to our tour guide, Vincenzo Tassone. We were very happy with the tours, along with the choices of optional ones. However, the first hotel in Rome...
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Mantombi
Insight Vacations
1 year ago
Thank you for sharing your feedback with us. At Insight Vacations, we take pride in carefully selecting hotels that provide our guests with an immersive experience, whether because of their proximity to cultural landmarks or breathtaking natural surroundings. We aim to ensure that every hotel we include offers something distinctive and unforgettable in our itinerary. We apologise for any disappointment you experienced with our hotel selections and the food provided and assure you that our Operations Department will investigate what occurred to ensure a better future experience for all our guests. We appreciate you choosing Insight Vacations as your travel partner and hope to have the chance to welcome you back on tour soon.
Excellent tour guide !
He was very accommodating , informative and very pleasant.
There were 2 negatives to the tour . The Vatican tour was very very rushed . Not enjoyable at all . No time to read...
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Mantombi
Insight Vacations
1 year ago
Thank you for sharing your honest feedback with us. We are delighted that you thoroughly enjoyed our Easy Pace Italy itinerary. Knowing that our Travel Director further enhanced your experience is gratifying. Our teams are chosen for their professionalism, dedication to service, and regional knowledge, so we are thrilled that they demonstrated these qualities to your satisfaction. We've passed your itinerary suggestion to our Product Development team for their consideration.
We are sorry to hear that you felt some of the hotels did not meet our recognised high standards, and we apologise for any discomfort. We hope that you will consider Insight Vacations as your touring partner again in the future.
It's still a lot of walking.
Getting in and out of boats is difficult.
Mantombi
Insight Vacations
1 year ago
Thank you for your feedback on the Easy Pace Italy tour. We appreciate you taking the time to share your thoughts. We understand that certain aspects of the tour did not meet your expectations, and we appreciate you bringing these points to our attention. We value your feedback and will take it into consideration.
You can imagine some of the vista we visited but you have to see it and experience it to believe the majesty of Rome.
Mantombi
Insight Vacations
1 year ago
Thank you for your lovely review. We're delighted you had such an incredible experience and that our team left such a positive impression from beginning to end. We look forward to hosting you on your next Insight tour soon.
tour director and chosen local guides were really excellent EXCEPT for the woman who 'led' us around FLorence and the woman who took us into the Vatican and promptly lost us.
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There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
