wonderful opportunity to see so much but pace is fast and not much downtime. I guess that’s how it would have to be on the 10 day tour though!
Tebo
Insight Vacations
11 months ago
Thank you for sharing your feedback on the tour. We're glad your experience was enjoyable. Insight Vacations also offers Easy Pace Tours, with more relaxed starts built into the itinerary. These tours allow guests to enjoy a gentler pace while still getting the most out of their destination. Easy Pace Tours also allows up to three nights in one location. We hope to welcome you back in the future.
This trip was a once in a lifetime experience! It was everything I expected and more!!
From the tours to the food and wine, and the amazing architecture and landscape, it was an experience that I’ll...
Read more
Tebo
Insight Vacations
11 months ago
Thank you for taking the time to share your feedback on the Best of Italy tour. We’re pleased to hear that you had an enjoyable experience and that the planned excursions, regional cuisine, and picturesque landscapes met your expectations.
No time to enjoy anything. Running from place to place does not allow enjoying Italy. Disappointing trip. Would not recommend the trip to anyone. Wasted our money. Italy was a bucket trip for...
Read more
Tebo
Insight Vacations
11 months ago
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience on the Best of Italy tour did not meet your expectations and that what should have been a memorable bucket-list journey left you feeling disappointed.
We deeply regret that the pacing of the itinerary felt rushed and did not allow you the time to properly savour the beauty, cuisine, and culture of Italy. Your comments about the quality of included meals, particularly the gas station lunches and the farm-to-table experiences, as well as the standard of accommodation—aside from the final hotel—are concerning and have been noted. We're sorry to hear that these elements fell short of what you expected from an Insight Vacations journey.
It’s particularly disheartening to learn that this was your second trip with us and that, regrettably, it will be your last. We take all guest feedback seriously, and your comments have been shared with our Product Development and Quality Control Departments to ensure that improvements are made where necessary.
Please accept our sincerest apologies for the disappointment and frustration you experienced. We do hope you are still able to cherish some positive memories of Italy despite the challenges.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.