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Innovations FCU Reviews

Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

1,205

76

20

16

38

1,355

ratings over the past year

Displaying all 4,356 reviews
DP
DUANE P
Bony Florida
8 days ago
Date of purchase: 06/06/2025
What DUANE P said about Innovations FCU:
Best experience, hands-down
Lana went out of her way to make the deal happen. Unfortunately the deal wasn’t in the cards for us, but we are still looking.
HD
HOLLYE D
Chipley
8 days ago
Date of purchase: 02/06/2025
DA
DAVID
Panama City
8 days ago
Date of purchase: 05/06/2025
What DAVID said about Innovations FCU:
AI can’t replace people for customer service
There doesn’t seem to be any way for me to call in and talk to a real person. Being able to speak with a human when I need help may be the most fundamental thing I want from my bank.
Trusted Customer
8 days ago
Date of purchase: 05/06/2025
The online Bill Pay is very useful and easy to use.
KW
KEITH W
Panama city beach
8 days ago
Date of purchase: 04/06/2025
What KEITH W said about Innovations FCU:
Its the people. Banks have the same equipment, software, most policies. People and leadership are different with different banks. Innov staff have been extremely helpful, polite and service...

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Trusted Customer
8 days ago
Date of purchase: 05/06/2025
Trusted Customer
8 days ago
Date of purchase: 06/06/2025
Great service!
Sylvia on the west end takes great care of us! I’ve done 5 loans with her since she was recommended to us a couple years ago by another banker. One boat loan, one company truck and both my sons...

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JD
JAMES D
Panama City
8 days ago
Date of purchase: 05/06/2025
LH
LANCE H
8 days ago
Date of purchase: 04/06/2025
What LANCE H said about Innovations FCU:
Fast and Courteous
The Lady that took care of me was very courteous and helpful. She researched, found and corrected the problem. Took about ten minutes.
Trusted Customer
8 days ago
Date of purchase: 06/06/2025
About Innovations FCU
Innovations FCU is a full-service financial institution. Those persons who live, work, attend school or worship in the Florida Counties of Bay, Holmes, Washington, Jackson, Calhoun, Gulf or Walton (the “Membership Counties”) and members of the immediate family of such persons; those businesses which maintain an office located within any of the Membership Counties; businesses, organizations and associations where a member of the Credit Union is an owner, shareholder, member, or partner; trusts where a member of the Credit Union serves as settlor, trustee, or beneficiary or the members of any foundation established by the Credit Union.
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910 Thomas Drive, Panama City Beach, Florida, 32408, United States
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About Innovations FCU
Innovations FCU is a full-service financial institution. Those persons who live, work, attend school or worship in the Florida Counties of Bay, Holmes, Washington, Jackson, Calhoun, Gulf or Walton (the “Membership Counties”) and members of the immediate family of such persons; those businesses which maintain an office located within any of the Membership Counties; businesses, organizations and associations where a member of the Credit Union is an owner, shareholder, member, or partner; trusts where a member of the Credit Union serves as settlor, trustee, or beneficiary or the members of any foundation established by the Credit Union.