Personalised Grey Lion Medium Backpack - Personalised Childrens Backpack In Grey With Lion Face - Kids Backpack - Back To School - My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, My 1st Years

Hi, thank you for sharing your feedback with us, and we sincerely apologise for the inconvenience you’ve experienced. We completely understand how frustrating it can be when issues arise with the delivery of your order. Ensuring the timely and secure delivery of our customers' parcels is a priority for us, and we strive to make the process as smooth as possible. Upon reviewing your case, we found that our standard procedure, as outlined in our terms and conditions, requires customers to follow specific steps when reporting a lost/stolen parcel. While we understand that this process may be inconvenient, it is essential for us to follow these steps to ensure a swift and effective resolution for all parties involved. We are happy to see that the issue has now been resolved, and we truly appreciate your understanding and patience throughout the process. Best regards, Aleksandra, Management Team, My 1st Year

Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team