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Imperial Rooms Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MH

Mylene Hernandez

77 Robson Street Liverpool L5 0TU

5 years ago

What Mylene Hernandez said about Imperial Rooms:

Please deliver my 3D duvet set cover.

I should have put no star at all. I have not receive until now the 3D duvet cover which i was waiting for everyday bacause its only the kitchen doormat arrive. Can you please let me know if i am...

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a review. On behalf of imperial rooms i would like to apologise for you not receiving your duvet set. We can see this item was dispatched to a courier so an investigation as been made to see where the item had got to. As discussed over email this item it now out of stock, we are happy to send you an alternative or issue you a full refund for the item you didn't receive. We await your decision Kind Regards Jodie Customer Service Advisor

Product reviews

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a review. On behalf of imperial rooms i would like to apologise for you not receiving your duvet set. We can see this item was dispatched to a courier so an investigation as been made to see where the item had got to. As discussed over email this item it now out of stock, we are happy to send you an alternative or issue you a full refund for the item you didn't receive. We await your decision Kind Regards Jodie Customer Service Advisor

Date of purchase: 30/04/2021

0

JW

Jacqueline Wade

5 years ago

What Jacqueline Wade said about Imperial Rooms:

I am very happy with my sheet, it fitted perfectly and is so lovely to sleep on. The service was very good, in fact I am going to order another one 😊

Admin

Imperial Rooms

5 years ago

Dear customer, Thank you for taking the time to leave us a great review. Very appreciated. Kind Regards Jodie Customer Service Advisor

Product reviews

Date of purchase: 30/04/2021

0

MH

Martha Holmes

5 years ago

What Martha Holmes said about Imperial Rooms:

Attentive

Not sure customer service staff know when items coming back into stock but this is made up for by their attentiveness.

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a great review. All returns go straight to our warehouse and then refunds department. So customer service only have involvement when passed over to us. We are trying our best to improve our customer service so i would like to thank you for your feedback, This is something we can make sure we work on. If you need any further assistance please do not hesitate to contact us. Kind Regards Jodie Customer Service Advisor.

Product reviews

Date of purchase: 19/04/2021

0

CH

Cynthia Haverley

5 years ago

What Cynthia Haverley said about Imperial Rooms:

Good Seller and Products

Very Good Seller pleased with Sheets will buy from again. Much thanks.

Admin

Imperial Rooms

5 years ago

Thank you for taking the time to leave us a great review, Very appreciated.

Product reviews

Date of purchase: 19/04/2021

0

Trusted Customer

5 years ago

Excellent quality good fit

Delivered as informed product as described

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to send us a great review, Really appreciated. Kind Regards Imperial Rooms.

Product reviews

Date of purchase: 26/04/2021

0

Trusted Customer

5 years ago

Description disappointment.

When I originally ordered, I was expecting 2 pairs of curtains, not 2 single curtains. I have 2 windows and have had to order more curtains. The original advert I saw said pairs. I notice that this...

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a review. Apologies of behalf of imperial rooms for not stating single panel next to the size. As you aware now this has been changed on our website due to customer feedback so thank you for helping us correct this and improve our service. If you would like any further assistance please contact us on 02085077744 or info@imperialrooms.co.uk and we will be happy to assist you. Kind regards Imperial Rooms.

Product reviews

Date of purchase: 16/04/2021

0

Trusted Customer

5 years ago

Good quality and reliable delivery

Very good efficient service

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Imperial Rooms.

Product reviews

Date of purchase: 23/04/2021

0

ST

Sally Tarlowski

Folkestone

5 years ago

What Sally Tarlowski said about Imperial Rooms:

It was a fast delivery,very good .

Admin

Imperial Rooms

5 years ago

Dear Customer, Thank you for taking the time to leave us a great review. Kind Regards Imperial Rooms.

Product reviews

Date of purchase: 23/04/2021

0

MC

Marita Coyne

5 years ago

What Marita Coyne said about Imperial Rooms:

The only problem for me it hasn’t enough elastic on the corners

Lovely material

Product reviews

Date of purchase: 20/04/2021

0

Trusted Customer

5 years ago

Excellent curtain pole for the price and prompt delivery

Admin

Imperial Rooms

5 years ago

Thank you for taking the time to leave us a great review.

Product reviews

Date of purchase: 21/04/2021

0

Imperial Rooms Reviews

Bedding Sets 3D Duvet CoversMore reviews of this product (1)View product websiteThis has not arrive yet!!!!!!!!!!!!!!!!!!!!!! Its been half a month now!!!!!!!!!!!!!!!!

Kitchen Door Mat 3D print Rug, 50cm x 150cmMore reviews of this product (2)View product websiteThis is okay and has already arrived.

Extra Deep 25cm Fitted Bed Sheets, White / DoubleMore reviews of this product (54)View product websiteBrilliant, I love my new sheet, it fitted perfectly 🤗

Ready Made Eyelet Curtains Blackout Embossed Beige, 46" x 72"More reviews of this product (5)View product websiteAs described and as website image

Plain Dyed Cream 25cm Deep Fitted Sheets, KingMore reviews of this product (3)View product websiteGreat just what i needed.

Plain Dyed Light Grey 25cm Deep Fitted Sheets, KingMore reviews of this product (2)View product websiteLovely sheets and thanks.

4 Piece Quilt Cover Fitted Sheet PillowcaseMore reviews of this product (2)View product websiteLovely quality and good service

Luxury Jacquard Eyelet Blue Bedroom Curtains - 66" x 84"More reviews of this product (9)View product websiteDisappointed that I opened my package yesterday to iron the curtains to put them up and found that they were not as expected.

Microfiber Embossed Quilted Silver Bedspread Set, KingMore reviews of this product (26)View product websiteOrder was good quality and service reliable. Thankyou.

Extra Deep 25cm Fitted Bed Sheets, Cream / SingleMore reviews of this product (54)View product websiteI haven't used it yet but feels soft.

Extra Deep 25cm Fitted Bed Sheets, White / DoubleMore reviews of this product (54)View product websiteNot enough elastic on the corners

Curtain Pole Set Plain Metal Ball Finials Brushed Silver, 120 - 210 cm (48' - 83')More reviews of this product (32)View product websiteExcellent curtain pole for the price and prompt delivery

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