Online Shopping Bedding Curtains Throws & Home ware.
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ratings over the past year
Imperial Rooms is no longer an active Feefo customer
Displaying all 2,083 reviews
Trusted Customer
4 years ago
Super quality. Very pleased.
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Great quality. No problem with delivery. Will definitely order more.
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Easy and straight forward sale. Product is how it shows on the internet and good prices
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Didn’t read reviews before I ordered and was really concerned after, but I had no need to be, I ordered 2 quilted super king bedspreads on Sunday and they arrived on Tuesday, great quality product...
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Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Date of purchase: 30/07/2021
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Alice Leighton
Newcastle upon Tyne
4 years ago
What Alice Leighton said about Imperial Rooms:
Fast, efficient delivery. Delighted with goods, good price.
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
The only good thing I can say is that they honoured their obligation to refund.
Didn't provide the product I wanted and blamed the courier.
I would certainly not use them again.
Admin
Imperial Rooms
4 years ago
Dear Valued Customer,
As we have a correspondence with you in which I extremely apologies to you that this item was out of stock and I gave you options that you can buy the item in any other available color OR you can get your money back. And you chose to get the money back and you don't want a replacement in any other color. I know it's a bad experience and we know things happen. Once again I do apologize to you for all hassle. Hoping for your kind understanding in this matter.
Kind Regards
Umair
Customer Service Advisor
DH
David Harding
4 years ago
None of this alters the fact that you were advertising a product that was not available from stock. The alternative offered was totally unsuitable.
I was disappointed in the fact that you shifted blame to your courier.
Rather unprofessional in my opinion.
Would neither use you or recommend you on that basis alone.
But at least your refund was quick and fulfilled.
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Valued Customer,
As we have a correspondence with you in which I extremely apologies to you that this item was out of stock and I gave you options that you can buy the item in any other available color OR you can get your money back. And you chose to get the money back and you don't want a replacement in any other color. I know it's a bad experience and we know things happen. Once again I do apologize to you for all hassle. Hoping for your kind understanding in this matter.
Kind Regards
Umair
Customer Service Advisor
DH
David Harding
4 years ago
None of this explains why you shifted blame to the courier.
You advertised a product you clearly didn't have.
Admin
Imperial Rooms
4 years ago
Dear Valued Customer,
As we have a correspondence with you in which I extremely apologies to you that this item was out of stock and I gave you options that you can buy the item in any other available color OR you can get your money back. And you chose to get the money back and you don't want a replacement in any other color. I know it's a bad experience and we know things happen. Once again I do apologize to you for all hassle. Hoping for your kind understanding in this matter.
Kind Regards
Umair
Customer Service Advisor
Admin
Imperial Rooms
4 years ago
Dear Valued Customer,
As we have a correspondence with you in which I extremely apologies to you that this item was out of stock and I gave you options that you can buy the item in any other available color OR you can get your money back. And you chose to get the money back and you don't want a replacement in any other color. I know it's a bad experience and we know things happen. Once again I do apologize to you for all hassle. Hoping for your kind understanding in this matter.
Kind Regards
Umair
Customer Service Advisor
I am so pleased with this beautiful Rug, great service and arrived quickly, I would highly recommend
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Fantastic service excellent communication will buy again
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Product reviews
Admin
Imperial Rooms
4 years ago
Dear Customer,
Thank you for taking the time to leave us a great review. We really appreciate your feedback.
If you need any assistance in the future please do not hesitate to contact us.
Kind Regards
Umair
Customer Service Advisor
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.