How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Imperial Rooms Reviews | Customer Service Reviews for https://www.feefo.com/reviews/imperial-rooms | Feefo

Trusted Customer

3 years ago

Appalling!!!

Product reviews

Date of purchase: 15/12/2022

2

AT

Atiqa

3 years ago

What Atiqa said about Imperial Rooms:

Terrible Service

Would give it no stars if i could. Delivery within 48hrs? More like dispatched within 48hrs and then not their problem when it arrives or even if it doesn’t. Other reliable shops put there, don’t...

Product reviews

Date of purchase: 14/12/2022

1

AB

Ana Bylykbashi

3 years ago

What Ana Bylykbashi said about Imperial Rooms:

A trustworthy company and great quality

Brilliant experience. Ordered blankets twice now with no issues. Great quality, kept me posted on my items. I definitely will be ordering a third time because my friends and family are asking me...

Product reviews

Date of purchase: 13/12/2022

0

JS

Jennifer Sallnow

3 years ago

What Jennifer Sallnow said about Imperial Rooms:

Easy ordering

Product reviews

Date of purchase: 12/12/2022

0

Trusted Customer

3 years ago

Wrong item and no exchange available and no refund.

I ordered a 2.5tog 18-36 month sleeping bag. I received a 0.5tog 0-6 month sleeping bag. When asked for an exchange I was told they have none in stock and I would have to pay for returns myself. I'm...

Product reviews

Date of purchase: 03/12/2022

2

KC

Karen Cozens

3 years ago

What Karen Cozens said about Imperial Rooms:

Excellent again. Arrived 2 days early

Product reviews

Date of purchase: 10/12/2022

0

Trusted Customer

3 years ago

Worth a browse of the website rather than through a multi selling website

Responded to email query immediately. Prompt and fast delivery.

Product reviews

Date of purchase: 01/12/2022

0

Trusted Customer

3 years ago

Summarised as above.

All went well until I asked for it to be returned. For legitimate reasons. The cover was ideal but … It doesn’t fit. I asked for it to be returned and as a pensioner I was not at all happy with the...

Product reviews

Date of purchase: 09/12/2022

1

FD

Frankie Didsbury

3 years ago

What Frankie Didsbury said about Imperial Rooms:

Great

Bought 3 throw sets and they are lovely - great value for money!

Product reviews

Date of purchase: 09/12/2022

0

JH

Janet Hogg

3 years ago

What Janet Hogg said about Imperial Rooms:

Quick fast service

Efficient service

Product reviews

Date of purchase: 07/12/2022

0

Imperial Rooms Reviews

Sheepskin Rug Faux Fur Soft Shaggy Carpet Runner BeigeMore reviews of this product (1)View product websiteIt’s not a rug it’s more like a mat

Outdoor Rug Rectangular Shape Frost Vintage RunnerMore reviews of this product (3)View product websiteDidn’t arrive so can’t really rate.

Wool Blanket Sherpa Throws, Grey / 200cm x 240cmMore reviews of this product (103)View product websiteExcellent excellent excellent

Luxury Reversible Anti Slip Cream Beige Waterproof Sofa Covers, 2 SEATERMore reviews of this product (32)View product websiteHaven't rec'd it yet - delivery date?

2.5 Tog Sleeping Bag For Toddlers Warm Infant UnisexMore reviews of this product (5)View product websiteWrong item received so I have to find a replacement from a different website.

Curtain Pole Set Plain Metal Ball Finials Brushed Silver, 160 - 300 cm (63' - 118')More reviews of this product (32)View product websiteGood poles for the money. Except one of the poles on this second order was rusty when unpacked

Plain Dyed Fitted Pillow Covers OchreMore reviews of this product (4)View product websiteLovely ducet set, lovely design

Extra Deep 25cm Fitted Bed Sheets, Ochre / KingMore reviews of this product (54)View product websiteFitted as said, matched duvet cover

Luxury Reversible Anti Slip Cream Beige Waterproof Sofa Covers, 2 SEATERMore reviews of this product (32)View product websiteAlready have. It doesn’t fit. Unhappy (as a pensioner)I with return process.

Crushed Velvet Quilted Bedspread Sets, Black / KingMore reviews of this product (6)View product websiteLovely quality great price

Crushed Velvet Quilted Bedspread Sets, Grey / KingMore reviews of this product (6)View product websiteLovely quality great price

Wool Blanket Sherpa Throws, Grey / 200cm x 240cmMore reviews of this product (103)View product websiteLovely and soft great size

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?