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ILX Group (PRINCE2) Reviews

http://www.prince2.com
Rated
Good
Service
3.9
/5
Product
3.8
/5

5

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3

2

1

10

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23

ratings over the past year

Displaying all 1,475 reviews
Trusted Customer
1 year ago
Date of purchase: 21/11/2023
a* great service
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Trusted Customer
1 year ago
Date of purchase: 25/10/2023
Never answered a single email.
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Rachel
ILX Group (PRINCE2)
1 year ago
Thank you for your feedback. However, I can see that you received a response to every email you sent in, all of which were regarding a refund request, which was then processed.
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SE
Steve Everett
1 year ago
Date of purchase: 05/10/2023
What Steve Everett said about ILX Group (PRINCE2):
A complicated course made easy
A complicated course made easy so far (I'm still progressing through it).
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Trusted Customer
1 year ago
Date of purchase: 03/10/2023
Very unclear which product is most appropriate. Too expensive.
Very unclear which product is most appropriate. Far too expensive.
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Rachel
ILX Group (PRINCE2)
1 year ago
I'm sorry to hear you haven't had the best experience. However, I can see from our systems that you bought directly from our website without ever speaking to a member of our customer support team to ask their advice on which course would be the best fit for your learning needs. There is also plenty of information on each product page, giving you a full overview of the course, how it is delivered and the total cost.
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NW
Nicholas White
1 year ago
Date of purchase: 28/09/2023
What Nicholas White said about ILX Group (PRINCE2):
Terrible customer service
I accidentally purchased the wrong course - and have found the customer service to be awful. I’ve sent three emails and left a voicemail, over the course of a month, asking to talk to someone about...

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Rachel
ILX Group (PRINCE2)
1 year ago
I'm sorry to hear about the issues you faced, this is not the experience we strive to provide for our customers. I understand that a member of our customer service team has since been in touch with you to apologise, and has swapped over your e-learning course and exam vouchers, so that you now have access to the correct product.
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Quick to respond to any questions and issues
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Good experience
The training was outsourced, but overall experience with ILX Group was very positive. They were very quick to answer all the queries. Unfortunately, my first training was cancelled due to the lack of...

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DA
David Abrams
1 year ago
Date of purchase: 04/08/2023
What David Abrams said about ILX Group (PRINCE2):
Definitive project management course
Excellent product and helpful interface. I have had no problems downloading and using content from the e-learning product
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2
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OS
Oksana Sawicka
2 years ago
Date of purchase: 30/05/2023
What Oksana Sawicka said about ILX Group (PRINCE2):
Very satisfied!
I am very satisfied with the course! It's definitely worth booking the training with the trainer. The trainer, having obviously lots of experience in the area, explained the material very well....

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PA
Patrick Anigbo
London
2 years ago
Date of purchase: 17/04/2023
What Patrick Anigbo said about ILX Group (PRINCE2):
Great Learning Organisation
The online training worked perfectly and was reliable. The content was suitable for the learning objectives.
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About ILX Group (PRINCE2)
PRINCE2 is a process-based approach for project management, providing an easily tailored and scaleable project management methodology for the management of all types of projects. The method is the de-facto standard for project management in the UK and is practiced worldwide.
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01270 611 600
ILX Group plc, 4th Floor, 15 Fetter Lane, EC4A 1BW, London, UK, Greater London, W14 0QH, United Kingdom
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About ILX Group (PRINCE2)
PRINCE2 is a process-based approach for project management, providing an easily tailored and scaleable project management methodology for the management of all types of projects. The method is the de-facto standard for project management in the UK and is practiced worldwide.