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Iglu Cruise Reviews

http://www.iglucruise.com/
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

576

60

10

9

11

666

ratings over the past year

Displaying all 35,090 reviews
Trusted Customer
11 years ago
Date of purchase: 03/09/2013
the person i spoke to knew everthing i wanted to know thankyou
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
Telephone booking - very smooth and no problems
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
My first contact with you has been a little off hand. I would have expected…
My first contact with you has been a little off hand. I would have expected a more congenial response from your help desk.
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Iglu Cruise
Iglu Cruise
11 years ago
As you can imagine, I am very disappointed to read about your experience on this occasion. We strive to offer a friendly and approachable service. I will take some time to establish what happened on this occasion and thank you for bringing this to our attention. Please be assured that we remain on hand to assist. Best wishes Peter Iglu.com Ltd
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
Phone contact was good but I did notice that not all of the email correspondence…
Phone contact was good but I did notice that not all of the email correspondence was "personally addressed" (iE: Dear Mr Smith, etc...). This would have been nice.
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Iglu Cruise
Iglu Cruise
11 years ago
Thank you very much for your feedback. I will look into the correspondence to make sure we personally address all of our valued customers. Have a lovely holiday! Kind regards, Linda
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Trusted Customer
11 years ago
Date of purchase: 04/09/2013
Excellent service and prompt online booking
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
Very easy to speak to. Good telephone manner. Answered our few questions professionally. Promised paperwork arrived…
Very easy to speak to. Good telephone manner. Answered our few questions professionally. Promised paperwork arrived as stated. No problems so far and, at this stage, would recommend them.
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Trusted Customer
11 years ago
Date of purchase: 04/09/2013
My first contact with Iglu, they were helpful with my enquiry and booking and I…
My first contact with Iglu, they were helpful with my enquiry and booking and I found them effecient and a pleasure to deal with.
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
Website excellent and staff on telephone extremely knowledgeable and professional.
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
Very good thank your,Diane Smith.
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Trusted Customer
11 years ago
Date of purchase: 03/09/2013
The response from the enquiry online was prompt and booking was very easy. I choose to…
The response from the enquiry online was prompt and booking was very easy. I choose to book with Iglu for the first time as I had one person to deal with directly who was very prompt at answering my...

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About Iglu Cruise
Iglu.com is the UK’s largest independent cruise agent, offering the widest choice of cruise holidays online and with full financial security with ABTA and ATOL. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines. This gives us the absolute best variety of cruises anywhere. We have over 100 in-house experts between our offices in Wimbledon and Portsmouth, who each have extensive cruising knowledge and are committed to finding you the right holiday at the best value. Between us, we've cruised thousands of ports across the world on pretty much every single cruise ship currently sailing, so we are able to offer intimate details on every cruise we sell. With over 8,000 cruise holidays on our site, our variety and expertise are unmatched.
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0208 544 6620
165 The Broadway, Wimbledon, London, Greater London, SW19 1NE, United Kingdom
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About Iglu Cruise
Iglu.com is the UK’s largest independent cruise agent, offering the widest choice of cruise holidays online and with full financial security with ABTA and ATOL. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines. This gives us the absolute best variety of cruises anywhere. We have over 100 in-house experts between our offices in Wimbledon and Portsmouth, who each have extensive cruising knowledge and are committed to finding you the right holiday at the best value. Between us, we've cruised thousands of ports across the world on pretty much every single cruise ship currently sailing, so we are able to offer intimate details on every cruise we sell. With over 8,000 cruise holidays on our site, our variety and expertise are unmatched.