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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,143

844

139

63

94

8,283

ratings over the past year

Displaying all 49,023 reviews
LI
Linda
Black Notley
3 hours ago
Date of purchase: 16/05/2025

Satisfied with service

Satisfied with delivery

Recommends

What Linda said about Hughes:
The store was well stocked and displayed and the staff excellent and well trained.
0
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Trusted Customer
4 hours ago
Date of purchase: 05/06/2025

Satisfied with delivery

Recommends

As I have said excellent service
0
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MA
Marcin
Crofton
5 hours ago
Date of purchase: 02/06/2025

Satisfied with delivery

Recommends

What Marcin said about Hughes:
All good Very happy
0
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AL
alexander
Ellesmere port
8 hours ago
Date of purchase: 28/05/2025

Satisfied with delivery

Recommends

0
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JO
John
Lowestoft
13 hours ago
Date of purchase: 02/06/2025

Satisfied with delivery

Recommends

What John said about Hughes:
Ordered online and kept informed at all stages by email. The online experience was a good one, descriptions matching the products, I wouldn't hesitate to use them again for future purchases.
Product reviews

0
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Trusted Customer
14 hours ago
Date of purchase: 05/06/2025

Satisfied with delivery

Recommends

Delivery was extremely prompt, and the fitting engineers were excellent, very satisfied customer
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PA
Paul
Newport
15 hours ago
Date of purchase: 02/06/2025

Satisfied with delivery

Recommends

Product reviews

0
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MA
Mavis
THETFORD
15 hours ago
Date of purchase: 28/05/2025

Satisfied with service

Dissatisfied with delivery

Recommends

What Mavis said about Hughes:
The item was collected from the store because the delivery would have taken too long
0
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Trusted Customer
17 hours ago
Date of purchase: 05/06/2025

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

0
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PH
Phillip
Lowestoft
17 hours ago
Date of purchase: 03/06/2025

Satisfied with delivery

Recommends

Product reviews

0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.