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Worldpay Reviews

http://business.worldpay.com
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ratings over the past year

Worldpay is no longer an active Feefo customer
Displaying all 548 reviews
CU
Customer
4 years ago
Date of purchase: 16/06/2019
What Customer said about Worldpay:
Terrible to get through on the phone, and then one department does not take responsibility for another or seem to communicate with another. No one owns a clients problems. You seem to have no group me
...
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Lynsey
Worldpay
4 years ago
Hi, I’m sorry to hear about your experience. We do try to ensure all issues are resolved promptly. A complaint has been logged for you and you’ll receive a letter to the correspondence address we have on your account with further details. Once again please accept my apologies for any inconvenience caused. Kind regards Lynsey
4
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CU
Customer
4 years ago
Date of purchase: 16/06/2019
What Customer said about Worldpay:
they should change the name worldpay to **** company
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Lynsey
Worldpay
4 years ago
Hi, thank you for taking the time to leave your feedback. I am sorry to hear that you weren’t satisfied with our service. I will ensure your comments are passed onto the relevant people to try and improve our services. Kind regards LR
9
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BL
Bridger's Law Ltd
Sittingbourne
4 years ago
Date of purchase: 16/06/2019
What Bridger's Law Ltd said about Worldpay:
They understood what was required and transferred me to the right person to assist me who dis so swiftly.
3
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Trusted Customer
4 years ago
Date of purchase: 16/06/2019
Too long to clear funds (receipts or revenue) and make the available (3 working days) cheques now clear quicker than this
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Lynsey
Worldpay
4 years ago
Hi Patience, thank you for taking the time to leave your feedback. I am sorry to hear that you weren’t satisfied with our service. I will ensure your comments are passed onto the relevant people to try and improve our services. Kind regards LR
3
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CU
Customer
4 years ago
Date of purchase: 16/06/2019
What Customer said about Worldpay:
Fantastic services
2
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RO
Robbert
4 years ago
Date of purchase: 16/06/2019
What Robbert said about Worldpay:
Okay quick service, start quick replies to email and question later no reply. Call a few times for My Dashboard, every person has another reply however after a good two months still no dashboard. Stil
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Lynsey
Worldpay
4 years ago
Hi, thank you for taking the time to leave your feedback. I am sorry to hear that you weren’t satisfied with our service. I will ensure your comments are passed onto the relevant people to try and improve our services. Kind regards LR
1
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CU
Customer
5 years ago
Date of purchase: 16/06/2019
What Customer said about Worldpay:
No paperwork followed through, wrong details sent with terminals, stopped working several times on the one day of usage
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Lynsey
Worldpay
4 years ago
Hi, thank you for your feedback, I’m very sorry to hear about your experience, I can assure you this is not our standard of practice. I can see we've responded to a complaint you've raised. There will be contact details for the complaint handler in the response they sent, please contact them directly if you have questions or queries. Kind regards LR
2
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Trusted Customer
5 years ago
Date of purchase: 16/06/2019
The lady named Ann who i dealt with has been most informative courteous and helpful. The technical team however have been slow in solving the problem.
1
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Trusted Customer
5 years ago
Date of purchase: 16/06/2019
Good services
1
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CU
Customer
5 years ago
Date of purchase: 16/06/2019
What Customer said about Worldpay:
Very good service. I am pleased with the product.
2
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About Worldpay
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.
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020 3664 5021 or 07920 414196
The Walbrook Building, 25 Walbrook, London, London, EC4N 8AF, United Kingdom
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About Worldpay
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.