Love these boots but unable to get them with new soles and heels as told would be cheaper to buy a new pair. The uppers are perfect so not environmentally friendly.
Nicola
Hotter Shoes
7 months ago
Hi, thank you for taking time to leave a review. We are sorry to hear of your disappointment with not being able to do repairs on the soles. Please be assured your feedback has been passed on to our Design Team.
Kind regards,
Hotter Customer Services.
This is my 2nd pair of Whisper boots. I have a black pair too.
They are comfortable and easy to put on. Also having zips is good as the laces on my navy blue Hotter boots keep coming undone.
Nicola
Hotter Shoes
7 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I’m older and I am older and cannot do both zips up apart from that they are very ice
Nicola
Hotter Shoes
7 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Excellent. Very easy and comfortable. I have more than 1pair.
Nicola
Hotter Shoes
7 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I liked the Whisper boots very much but unfortunately I had to send them back, they were not wide enough. I returned them and requested an extra wide fitting and it seems you had run out of stock...
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Nicola
Hotter Shoes
7 months ago
Thank you for providing a review. We are sorry to hear the Whisper boots were not as wide as expected. We will be sure to pass your feedback on to our Design Team.
If you have any queries, please do not hesitate to contact us.Kind regards,
Hotter Customer Services.
Nice leather, comfortable and smart. Ordered on line and received quickly. Would recommend.
Nicola
Hotter Shoes
7 months ago
Thank you for your review of the Whisper boots We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
I hate having to leave a poor review but I was so disappointed with these boots.I have bought Hotter boots for many years and have always been delighted with them but these Whisper boots are...
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Nicola
Hotter Shoes
7 months ago
Thank you so much for taking time to leave a review. We are sorry to hear the Whisper boots were of sub-standard quality. This is not what we expect of our products. If a customer feels their purchase is faulty, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The left boot fits perfect the right boot however seems to be missing a ‘pleat’ halfway towards the top. This has caused rubbing on my leg to the point that it is quite sore. Feeling like a bruise....
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Nicola
Hotter Shoes
7 months ago
Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty, we ask the customer to contact us immediately, to enable us to resolve the issue promptly. Please be aware, if a customer makes any adjustments or alterations to an item, any warranty or guarantee is void.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
