Nice boots but tight round ankle so had to return them.
Sarah
Hotter Shoes
5 months ago
Good Morning
Thank you so much for leaving a review for one of our popular styles, the Whisper Boots & Catskill II Sandals. We are delighted to hear you are loving the style and hope you continue to shop with Hotter. Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I have been buying Whisper boots for years as you could always rely on Hotter for comfortable footwear. I purchased blue, black and forest green the same size as always 4 wide but the boots are now...
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Nicola
Hotter Shoes
5 months ago
Thank you so much for leaving a review. We are sorry to hear of your disappointment with the Whisper boots and they are not as wide as expected. Our Design Team welcomes all feedback, this feedback is important to us and helps us improve going forwards. Your comments will be shared with the team.
Kind regards,
Hotter Customer services.
Foot fitting was lovely, but not enough room around the ankles, couldn't do the zip up. There are 2 zips so I could manage one but not the other.
Shame, leather was good quality.
Had to send them...
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Nicola
Hotter Shoes
5 months ago
Thank you for taking time to leave a review. We are sorry to hear the Whisper boots were unsuitable. Unfortunately, the width fitting effects the toe box area of the boots and not the ankle area. We will be sure to pass your feedback on to our Design Team for their future consideration.
Kind regards,
Hotter Customer services.
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
Nice comfortable boots. Can be worn all day. Stylish and can be worn with most things.
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
This is my fourth pair of whisper boots. I love them. I have four different colours. They are so comfortable.
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
Bad delivery left on doorstep in pouring rain. Contents saturated. No satisfaction from phone call. Just told to return them which was impossible as boxes disintegrated. Boots were soaking
Nicola
Hotter Shoes
5 months ago
Hi, we sincerely apologise that your experience fell short of expectations. It is clear we did not meet the high standards we set for ourselves, and we truly regret the disappointment this caused. Thank you for bringing this to our attention — your feedback helps us improve, and we are committed to doing better.
We can see from our records a refund has been processed.
If we can be of any assistance, then please get in touch.
Kind regards,
Hotter Customer services.
Bought a pair of green leather Whisper boots in the sale. Both boots have a white bit right on the toes. Rather than return them I thought I’d buy some appropriate colour Hotter shoe cream to cover...
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Lesley
Hotter Shoes
5 months ago
Hi, Thank you so much for sharing your feedback about the Whisper boots. We are so sorry you have not been able to purchase the matching renovating cream and will be sure to pass the feedback to the relevant team. If you would like further assistance, please contact our Customer Services team.
Kind regards,
Hotter Customer Services.
Always excellent service quick and efficiently good value
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style for all occasions and we will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer services.
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
