whisper boots really comfortable to wear, already had one pair and bought two more in different colours!
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,Hotter Customer services.
Thank you so much for your review of the Whisper boots.. It is always nice to hear from customers who have been pleased with our products and service. We will share your comments with the relevant departments.
Kind regards,Hotter Customer services.
I have made lots of purchases from Hotter and been satisfied. I ordered the Whisper boots which I have had previously and still wear. However, when they arrived they were not wide enough (EEE) and...
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Nicola
Hotter Shoes
5 months ago
Thank you for your review for the Whisper boots. We are sorry they are not to your complete satisfaction, and your valued feedback will be passed on to our Design Team.
If we can be of any assistance, then please get in touch.
Kind regards,
Hotter Customer services.
This is my third pair of Whisper boots in the extra wide fitting. They are warm, supremely comfortable, versatile and stylish.
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
I have just purchased my second pair, the first have lasted over 5 years. I put them on and they did not not need wearing in . So easy and comfy to wear all day. Wish I could afford a pair in every...
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Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Whisper boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
I love Hotter footwear, I wish we still have a branch in our town but I have to travel a long way or order online.
I bought a new pair of their boots recently, my old ones have been going strong for...
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Sarah
Hotter Shoes
5 months ago
Good Afternoon
Thank you so much for leaving a review for one of our popular styles, the Whisper Boots. We are delighted to hear you are loving the style and hope you continue to shop with Hotter. Your comments will be shared with our Design Team.Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Good Whisper boots, this is the third pair I have bought. Arrived early in good packaging.
Very comfortable to wear
Sarah
Hotter Shoes
5 months ago
Dear Carol
Thank you so much for leaving a review for one of our popular styles, the Whisper Boots. We are delighted to hear you are loving the style and hope you continue to shop with Hotter. Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The boots fit perfectly and are really comfortable. These are my second pair and are just as good as the first pair.
Sarah
Hotter Shoes
5 months ago
Dear Judith
Thank you for your 5 star review. We are thrilled to hear you are loving your new Whisper Boots.
Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services
On 9th February I ordered a pair of boots on offer for £49.99 instead of £99.99. I always buy size 6 and a wide fit and have bought shoes and boots from many different retailers but I have never...
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Nicola
Hotter Shoes
5 months ago
Thank you for taking time to leave a review and offer us your feedback. We are sorry to hear of your disappointment with your recent purchase and appreciate you bringing this to our attention.. We are sorry to hear the Whisper boots were not as wide as expected. We will be sure to pass your feedback on to our Design Team. We are sorry to hear of all the problems you had regarding the returns label, which should be visible in the parcel and not inside a catalogue.
We suggest turning the bag inside out and then that way none of your outgoing labels are on show.
If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
Charged to return when had pre payed label.
Could not make out one word of customer service woman.
Very bad english
Very disappointed as been hotter customer for many years.
So sad companies change...
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Nicola
Hotter Shoes
5 months ago
Thank you so much for your review and feedback for the Whisper boots. We are sorry to hear they were unsuitable. We are truly sorry to hear about your experience and that our service did not meet your expectations. This is not the standard we aim to uphold, and we sincerely apologise for any frustration or inconvenience caused.
We endeavour to make our returns policy clear in our standard terms and conditions on our website and in our catalogues. Your feedback will be shared with the appropriate teams.
Kind regards,
Hotter Customer services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
