The shoes seem very well made and were comfortable to wear straight away.
The process of buying was easy and they arrived promptly after they were ordered.
Sarah
Hotter Shoes
5 months ago
Good Morning
Thank you so much for leaving a review for one of our popular styles, the Thor II GTX Shoes We are delighted to hear you are loving the style and hope you continue to shop with Hotter. Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I have purchased numerous pairs of the Thor II GTX shoes in black, tan and chocolate colours. They have always been top quality, comfortable and hard wearing until my latest purchase (January 2026);...
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Nicola
Hotter Shoes
5 months ago
Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty or of a poor quality we ask the customer to contact us immediately, to enable us to resolve the issue promptly. We apologise for any inconvenience caused. Please be assured your feedback will be passed on to the appropriate teams.
Kind regards,
Hotter Customer services.
Very comfortable to walk in, i only buy these they last for years
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I'm a regular wearer of hotter shoes so any new ones I buy must match the quality hard wearing of previous pairs. I am delighted to say the latest shoes are just as good as ever. Thanks for...
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Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
This must be my 4th pair of these walking shoes. They are very comfortable and sure footed walking over pathways, moorland and streams. They do exactly what you would expect. They do keep your socks...
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Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards,
Hotter Customer Services.
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
a minor problem i haver had these shoes before the last pair lasted 7 years i bought a new pai as before 9 1/2 but i cxouldnt get them on. i put a note in the return box asking for a 10 1/2 it was...
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Nicola
Hotter Shoes
5 months ago
Thank you so much for reaching out to us. We are sorry to hear the Thor GTX were unsuitable. We can see from our records the exchange you requested is not available. We tried to contact you to advise of this but the number would not connect. Your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Thor GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards,
Hotter Customer Services.
rubbish firm and will never order from them again!
Nicola
Hotter Shoes
5 months ago
We are sorry to hear the service you have received was not to the high standard we expect. We can see your order is on a pre-order status, we endeavour to keep customers updated of the status of their orders. We can confirm this is now cancelled and a refund has been processed. Please be assured your comments will be passed on to the relevant departments.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
